Telephone Operator (OTS Agent)Are your ears ringing? Can you provide a prompt and efficient, first class response? Engaging with the caller by using a smile is essential. If you Say Yes I Can! here at the Radisson Blu Hotel, were looking for passionate hoteliers just like you! At Radisson Blu Hotel, we are one team and make memorable moments for our guests.Key Responsibilities of Telephone Operator (OTS Agent):
Provides courteous service to customers by operating the switchboard
Responds to guest requests for information about the hotel and its surroundings
Arranges for special services requested by the guest
Transfers incoming calls promptly to the appropriate extension
Requirements of Telephone Operator (OTS Agent):
Excellent team player with strong communication skills, you will have a passion for delivering a great customer experience
Previous experience of using Opera Property Management System is advantageous
If you are a passionate people person and a multi-tasker who is solution focused, then you are our answer! Come join us and Make Every Moment Matter!About Company: The brand new, centrally located Radisson Blu Hotel, Ajman has stylish interiors, a wide array of restaurants and bars, and service minded team with Yes I Can! attitude. Radisson Blu Hotel, Ajman is one of the latest jewels in the Northern Emirates, with 148 elegant rooms all equipped with Apple TV connectivity, and 2 signature restaurants: Nalukettu Royale - UAEs first upscale restaurant serving the unique cuisine from Indias southern state of Kerala and Filini - simply cooked Italian food crafted from carefully chosen ingredients. Relaxation and rejuvenation is never far away with our elegant spa facilities having private massage rooms and a temperature controlled swimming pool. Guests can enjoy the turquoise waters of Ajman with our shuttle service to our private off-site white sandy beach. The hotel also features 4 meeting rooms and a large ballroom perfect for stylishly sophisticated solutions for memorable and successful meetings, wedding and events.