Job Description

About Us



A little curiosity can take you anywhere. So, at Hotel Indigo Dubai Downtown, we do more than satisfy our guests' curiosity, we inspire them. Our passionate colleagues help create memorable and unique experiences for our guests; in a place truly connected to the local neighbourhood, infused with intriguing design and local flavours. Where every day brings new discoveries, fresh experiences, and unexpected ideas.



And just like our hotels, no two colleagues are the same. So, we're curious about YOU. How will you inspire the eclectic rhythm in our hotels? How will you bring the local neighbourhood story to life? At Hotel Indigo Dubai Downtown, we're excited to meet spirited characters who can delight the most curious guests.



Your Day to Day In a Nutshell



Every day is different, but generally as a Telephone Operator, you'll be the go-to phone person at the hotel, handling all the daily calls. Whether it's answering questions, directing calls, or hooking people up with reservations - you got it covered. Plus, you will be the chill dispatcher, sending work orders to the right crew to keep things cool inside. Just keeping it easy breezy, you know? ????



You will represent the Hotel in a vibrant and engaged manner while interacting with guests and colleagues. You will play a big role in supporting the overall success of the department's operations.



What We Need From You



Bring your A-game with an energetic, fun, and enthusiastic vibe! If people and hospitality get your heart pumping, you're our kind of teammate. Being proactive, responsible, and putting in the hard work is just how we roll.



Got those killer interpersonal skills and can solve problems like a champ? Awesome! Communication is key, so if you've got the gift of gab, even better.



English fluency is a must, and if you throw in some Arabic, that's a sweet bonus. Being literate and tech-savvy is our jam.


If you are this person, we can't wait to meet you!





What You Can Expect From Us



Join us and not only can you benefit from the world of variety and opportunity that comes with working for a global organization, you can also look forward to being part of a company that will appreciate you for being you.



We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including some of the best training in the business and impressive room discounts.



Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.



What's more, because your career will be as unique as you are, we'll give you all the tailored support you need to make a great start with IHG, be involved and grow. So, whoever you are, whatever you love doing, bring your passion to IHG and we'll make sure you'll have room to be yourself.



So, join us and you'll become part of our ever-growing global family.


Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.