\xc2\xb7 Provides value added service to customers by doing whatever is reasonable and possible to meet or exceed customer expectations. \xc2\xb7 Communicates effectively with customers, co-workers and supervisors. \xc2\xb7 Demonstrates teamwork by co-operating and assisting co-workers as needed \xc2\xb7 Meets Yes I Can Service standards \xc2\xb7 Attends work on time as scheduled \xc2\xb7 Follows hotel standards regarding personal hygiene \xc2\xb7 Minimizes dangers by following all safety rules and regulations . Maintains a favourable reputation of the RHG Hotel at all times. . Provides courteous service to customers by operating the switchboard according to standards. . Communicates clearly and courteously. . Demonstrates fluency in the use of the equipment. . Transfers incoming calls promptly to the appropriate extension. . Assists guests in making long distance calls by instructing them on the appropriate procedures and placing calls for them. . Takes and delivers accurate and complete messages. . Ensures customer is awakened as requested by accepting, recording and executing wake-up calls. . Communicates with authorized employees by using paging systems. . Identifies and forwards incoming faxes, mails, packages and messages promptly. . Prepares lists and reports as requested. . Checks the daily arrival/occupancy list. . Maintains high confidentiality in regards to guest privacy. . Keeps a logbook for the telephone function and updates logbook for next shift. . Is aware for current room availability. . Is fully aware of the hotels current promotions and activities. . Maintains own working area and materials clean, tidy and in good shape, reports defective materials and equipment to the Assistant Front Office Manager. . Continuously seeks and endeavours professionalism in own job function. Knows what action should be taken when an emergency call is requested and received Job Type: Full-time Pay: AED1,300.00 per month