Job Description

Job Title: Telemarketing Executive
Company: Dar Al Wudouh Opticals
Location: Sharjah

Work Place: Home Based (Remote)
Job Type: Full-time

About Us:
Dar Al Wudouh Opticals is a leading provider of optical services, dedicated to delivering exceptional eye-care solutions to our clients. We offer complimentary eye checkups, high-quality eyewear, and expert services across various locations. Join us in our mission to enhance vision and customer experience through personalized service.

Job Overview:
We are looking for a motivated and customer-focused Telemarketing Executive to join our team. The ideal candidate will have strong communication skills, a passion for customer service, and a proactive approach to handling customer inquiries and booking appointments. This role is ideal for someone who thrives in a fast-paced, target-driven environment.

Key Responsibilities:

• Make outbound calls to potential and existing customers to introduce our eye-care services and promotions.
• Schedule appointments for eye exams and follow-up consultations.
• Provide accurate information about our products and services to assist customers with their inquiries.
• Maintain a database of customer contacts and track interactions in CRM.
• Achieve set targets for calls and appointments.
• Handle customer feedback and resolve complaints in a professional manner.
• Work closely with the sales and marketing team to coordinate campaigns and promotional offers.

Requirements:

• Previous experience in telemarketing, customer service, or a related field preferred.
• Excellent verbal communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Proficient in handling emails and queries
• Ability to handle rejections and remain positive under pressure.
• Proficiency in using CRM software and basic computer applications.
• Fluent in English other languages will be a plus.
• Available for immediate joining.

What We Offer:

• Competitive salary and commission structure.
• Comprehensive training and ongoing support.
• Opportunities for career growth and development.
• A positive and collaborative work environment.

If you are a driven and enthusiastic individual with a passion for sales & marketing, we would love to hear from you. Apply today to join our team and help us achieve our business goals!

Job Type: Full-time

Pay: Up to AED3,000.00 per month

Application Question(s):

• Do you have your own visa / sponsored visa? (Required)
• Are you available to join immediately?

Education:

• Bachelor's (Preferred)

Experience:

• telemarketer: 1 year (Required)

Language:

• English (Required)