Seeking a dynamic and motivated Telemarketing Specialist to join our team. The ideal candidate will be responsible for reaching out to businesses to encourage them to apply for a prestigious award sponsored by our government agency. This role demands excellent communication skills, a persuasive nature, and the ability to work independently.
Responsibilities:
1. Conduct cold calls to businesses, introducing them to the award program
2. Provide detailed information about the award\xe2\x80\x99s benefits, criteria, and application process
3. Persuasively communicate the value and prestige associated with the award
4. Track and record call outcomes, maintaining detailed notes for follow-up actions
5. Collecting and compiling relevant contacts to include in the database and updating contact information as needed
6. Work towards call and conversion targets set by the agency of encouraging companies to participate in the award
7. Address questions and concerns from potential applicants professionally
8. Update customer relationship management (CRM) systems with call details
9. Submitting daily and weekly update reports on the number of calls done and status
Qualifications:
Proven experience in telemarketing
Strong English communication and interpersonal skills
Ability to persuade and influence decision-makers
Self-motivated with excellent time management skills
Familiarity with CRM software and telephone systems
Knowledge of the industry related to the award is a plus