Job Description

Requirements

High school diploma or equivalent required; bachelor's or associate's degree a plus

1 year experience in a sales related role, preferably in tele sales/telecalls

Basic computer skills, including Microsoft Word and Excel

Excellent telephone etiquette

Ability to stay professional and focused in stressful situations

Strong customer-orientation and communication skills

Ability to work towards strict targets.

Hand on experience with sales tools such as CRM software

Maintain a friendly, professional tone at all times

Team player

Great interpersonal, communication, presentation and negotiation skills



Calling potential clients, explaining the services and fixing appointments for Business development team to meet.

Accurately recording the details and status of the calls/entering them in the CRM/updating records

Developing in-depth knowledge on the services offered

Continually meeting and exceeding the daily/monthly targets with respect to call volumes and business

Initiating repeated orders by follow up phone calls after the customers' deals

Carrying out market research on how to address customers

Preparation of Comparison of competitors' offer conditions

Address any questions or issues customers may have
Communicate with customers and offer solution based on their requirements

Direct prospects and leads to the sales team

Track and document calls and sales

Prepare and present achievements monthly reports and KPIs

Job Type: Full-time

Experience:

• telemarketer: 1 year (Preferred)