Job Description

Position: Regional Language Callers For Betting Website
Languages Required: Telugu, Kannada, Malayalam, Punjabi, Marathi, Gujarati, Bihari, and Bengali
Employment Type: Remote (Work from Home)
Compensation: Fixed Salary + Attractive Performance-Based Variable Pay
Experience: Minimum 1 year in a similar role

About the Role

We are seeking dynamic and experienced callers proficient in regional languages to join our team for a prestigious client operating a betting and gaming website. The role involves connecting with customers, addressing their queries, and promoting the client's services in a professional and engaging manner.

Responsibilities

• Customer Interaction: Handle inbound and outbound calls to engage customers in your respective language.
• Issue Resolution: Provide prompt and effective solutions to customer queries and concerns.
• Promotions: Educate customers about the platform's features, bonuses, and promotional offers.
• Retention & Feedback: Ensure customer satisfaction and collect feedback to enhance services.
• Reporting: Maintain detailed call records and update the CRM system regularly.

Requirements

• Language Proficiency: Fluency in at least one of the specified languages (Telugu, Kannada, Malayalam, Punjabi, Marathi, Gujarati, Bihari, Bengali).
• Experience: Minimum of 1 year in customer service, telecalling, or a related role.
• Communication Skills: Excellent verbal communication skills in your chosen language and basic English.
• Technical Setup: A reliable computer/laptop, stable internet connection, and a quiet working environment.
• Adaptability: Ability to understand and adhere to the compliance and operational guidelines of the betting gaming industry.
• Interpersonal Skills: Friendly, persuasive, and customer-focused approach to build rapport and trust.

What We Offer

• Competitive Salary: Fixed pay with lucrative performance-based incentives.
• Flexible Work Setup: Work remotely from the comfort of your home.
• Career Growth: Opportunity to work with a leading brand in the gaming industry.
• Supportive Environment: Comprehensive training and regular support to excel in your role.

Job Type: Full-time

Pay: AED1,000.00 - AED4,000.00 per month

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• Technical support: 1 year (Preferred)
• tele sales: 1 year (Preferred)
• total work: 1 year (Preferred)

Language:

• English (Preferred)
• Hindi (Preferred)
• Bengali (Preferred)
• Tamil (Preferred)
• Marathi (Preferred)
• Kannada (Preferred)
• Telugu (Preferred)
• Bihari (Preferred)
• Punjabi (Preferred)