Main Duties & Accountabilities:

• Travelling for Installations of Yale Smart products in the UAE
• Determining the technical issue and replacing the defective product if required
• Maintaining tools and equipment to ensure optimal operating condition.
• Documenting all installations done based on the schedule.
• Filling Installation Forms
• Providing training to customers on how to operate smart locks, alarms, cameras and other equipments.
• Testing functionality and performance following system installation
• Perform assigned duties in a safe and responsible manner that doesnt expose yourself or other employees to unnecessary risk.
• Willingness to train on company specific technical equipment.
• Problem solving skills to handle repairs and equipment issues during service calls.
• Good customer skills when working directly with residential and business customers.
• Troubleshooting problems with existing equipments.
• Ensuring that connections are tested to ensure that they are operational.
• Addressing any questions, the client may have about the apparatus.
• Notify the Manager regarding additional damage/parts discovered.
• Excellent communication skills and adaptability to various task requirement.
• Should be able to use templates for lock mortise drilling.
• Experience of using hand and power tools such as drills, chisels etc.
• Uses power tools and other tools to cut and shape wood and other materials.
• Maintaining the work vehicle.

• High School Diploma/ITI in Electrical/ Mechanical background
• Minimum total experience of 3 years in technical department
• Proven work experience as an installation technician
• Good communication skills when co-ordinating with team member and customer
• Have experience in carpentry works.
• Clear understanding of electronic, cabling, telecommunication system and mechanical