Overview of the role:To be the focal point of contact, providing diagnostic support for Electric Vehicle brand on technical and electrical issues, also by ensuring the availability of necessary special tools, technical literature, and service bulletins at locations.To report all issues to brand principal requiring technical assistance and new vehicle concerns by way of raising technical reports and advise locations on the resolution. Prepare Quality Cases reports and submit it with required data to the Technical Support manager and to the OEM .What you will do:
Technical support visit + report
Validation of concern technical raised
Remote assist to solve the technical issues
Field visit to assist on the technical issues
Prepare technical information report and submit to the principle
Follow up on the technical information report
Escalation issue to Technical Support Manager
Failed part analysis / ship to OEM
On the job coaching
Software update equipment + special tools
Bayt
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Job Detail
Job Id
JD1728884
Industry
Not mentioned
Total Positions
1
Job Type:
Full Time
Salary:
Not mentioned
Employment Status
Permanent
Job Location
United Arab Emirates, United Arab Emirates
Education
Not mentioned
Apply For This Job
Beware of fraud agents! do not pay money to get a job
MNCJobsGulf.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.