Job Description

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role Are you ready to embark on a technical adventure and become a hero to our external and internal users? As Technical Support at Kyndryl, you'll be part of an elite team that provides exceptional technical assistance, enabling our clients to achieve their desired business outcomes.

You'll be a troubleshooter extraordinaire, diagnosing and repairing complex equipment, software, and systems with ease. Nothing will be too challenging for you to solve as you respond to escalated issues, report critical design flaws, reliability and maintenance problems, and bugs. Kyndryl is exploring the opportunity to connect with Emirati Graduates, who have a passion for learning and innovation. Kyndryl values talented people, with the aim to elevate skills and form valuable connections with like-minded people all while making a genuine impact on society.

Kyndryl employees gain access to cutting-edge, industry-accredited education and certifications. Our teams are active participants in the realm of real customer technology, vital contributors, collaborating hand-in-hand with teams of professionals. This is your chance to register your interest in a Graduate Program that will immerse you in the heart of the action, attaining practical skills that go beyond the confines of a traditional program.

As an entry level Technical Specialist, you will have the opportunity to understand the scope of our technical solutions. In the era of accelerated digital transformation, the demand for technology in customer services has grown exponentially.

At Kyndryl, we're invested in providing an experience that's as inspirational as it is educational. Imagine diving into the world of AWS or Azure administration, Cloud migration, computer science, Project Management, tech tool migration, or organizational change management - surrounded by talented professionals.

Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and certifications. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your career path.

Who You Are Who You Are You have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in your work. And you're open and borderless - naturally inclusive in how you work with others.

Required Skills and Experience · Are you a UAE National, open to looking for opportunities to develop your skills and find your career path? · 0-1 year of experience as a Technical support or Technical Specialist · All people that register interest must be actively working towards or have completed an Associate's or Bachelor's degree from an accredited university: Technical degree is highly prefferd ( Computer Science, Engineering, Business informatics, etc.) · Must be willing to work in Abu Dhabi, on customer site; there may also be options to work in Dubai · Hours 7:30am-2pm or 9am -6pm, dependent on customer needs

Preferred Skills and Experience · UAE National fresh graduates from all degree majors including Technology, Science, Mathematics, Engineering. are also invited to apply.

Being You Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.

What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred! If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.

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