Job Description

We are seeking an experienced and highly motivated Technical Services Supervisor to join our team in Dubai. The ideal candidate will be responsible for overseeing the technical services team, ensuring all technical operations are executed efficiently and to the highest standards. This role demands strong leadership, excellent technical knowledge, and the ability to manage client relationships effectively.

Key Responsibilities:

• Team Supervision:
• Lead, supervise, and support the technical services team, including technicians, engineers, and support staff.
• Conduct regular team meetings, performance reviews, and provide ongoing training and development.
• Develop and implement work schedules and ensure optimal staffing levels.
• Technical Operations:
• Oversee all technical services activities, including maintenance, repair, and installation of equipment and systems.
• Ensure compliance with industry standards, safety regulations, and company policies.
• Troubleshoot and resolve technical issues promptly and efficiently.
• Client Coordination:
• Serve as the primary point of contact for clients regarding technical services.
• Develop and maintain strong client relationships, addressing their needs and ensuring satisfaction with our services.
• Conduct regular site visits and meetings with clients to discuss project progress and resolve any issues.
• Project Management:
• Plan, execute, and monitor technical projects, ensuring they are completed on time, within budget, and to the required standards.
• Coordinate with other departments and external contractors as needed.
• Prepare project documentation, including reports, schedules, and budgets.
• Quality Assurance:
• Implement quality control measures to ensure all technical services meet high standards.
• Conduct regular inspections and audits of technical work to ensure compliance with specifications and regulations.
• Identify areas for improvement and implement corrective actions.
• Inventory and Resource Management:
• Manage inventory of technical equipment and supplies, ensuring availability and proper maintenance.
• Monitor and control resource usage to optimize efficiency and reduce costs.
• Coordinate with procurement to source necessary materials and equipment.
• Reporting and Documentation:
• Maintain detailed records of technical activities, including maintenance logs, service reports, and client communications.
• Prepare and present regular reports on technical operations, team performance, and client satisfaction.
• Ensure all documentation is up-to-date and easily accessible.

Job Type: Full-time

Pay: AED4,000.00 - AED6,000.00 per month

Experience:

• facility management: 1 year (Required)