Team Leader Telesales

Dubai, United Arab Emirates

Job Description

To primarily be responsible for ensuring that the budgeted volumes for Personal Finance ,Credit Cards ,and Auto Finance achieved with the assistance of the Tele Sales Team members as well as to identify and capitalize on market opportunity for these assist products.Key Responsibilities:
  • To achieve set targets for Retail Products as new account relationships through Retail/Corporate/Cross Sale Channel by regularly tracking and reviewing performance of the sales team..
  • To review and provide regular reports and market feedback to the management in order to facilitate decision making to improve the quality, performance and competitiveness of the bank\xe2\x80\x99s product and services.
  • To acquire data for new acquisition for the Tele Sales team.
  • To maximize personal finance sales, credit card and Auto finance opportunities through Retail/Corporate/Cross Sell Channels.
  • To minimize potential loss of income to the division by ensuring that introductory business sources conform to the standards put in place from time to time.
  • To sight and verify original documents/ID and duly attest copies.
  • To ensure that the Tele Sales Representatives conform to local laws and comply with the rules and regulations of the Bank.
  • To ensure that all sales activates and documentation are in compliance to DIB SOP manual, regulatory and audit requirements and sharia principles.
  • To ensure high level of portfolio credit quality is maintain across the sales activities and maintain the quality of the business within acceptable limit, Minimum TAT and high level of customer service and manage the delinquency rate.
  • To introduce and ensure proper control measures are in place in order to reduce the incidences of fraud, forgery and misrepresentation of docs/kickbacks etc.
  • To ensure necessary training and development initiatives are taken across the sales team for better performance
  • To build effective team by motivating and guiding them in order to achieve the set targets.
Competencies/Skills
  • Minimum Bachelor degree and above.
  • Minimum 2-4 years\xe2\x80\x99 experience in Sales Function preferably in reputed banks & Financial institution.

Dubai Islamic Bank

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Job Detail

  • Job Id
    JD1735879
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned