• Ensure on time completion of job as per delivery schedule
• Co-ordinate with Job controllers for proper labour and bay utilization
• Ensure W/S efficiency and productivity
• Ensure W/S safety procedures and requirements are strictly applied and followed as per Auto trust SOP (personal safety/equipment safety/customers vehicle etc.)
• Ensure Work Instructions are strictly followed
• Ensure workshop and Technicians cleanliness
• Co-ordinate with Controllers for over time schedule of the Technicians, if necessary.
• Need to access the repair damage and to initiate the repair in the best profitable way.
• If noticed any over budget repair/ Non profitable repair, need to inform branch manager for facilitating further support from Insurance Company.
• Co-ordinate with Parts Dept. for parts and order used parts.(For Body shop non agency claims)
• Check the used part condition on arrival and confirm the suitability and submit invoice to Parts department and ensure proper documentation.( Applicable for Body shop Forman)
• Technical/diagnosis assistance to Technicians/Front Line staff for Mechanical Forman.
• Technical interaction/explanation with customers if required
• Motivate Technicians and maintain team work
• Ensure achievement of W/S target (Financial & non-financial)
• Sharing/explanation of Best practices with Technicians
• Providing on job training for Technicians
• Evaluation & feedback - Post Training improvements especially for mechanics.
• Annual performance appraisal of his subordinates
• Show initiative for training and self-improvement provided by the Management.
• Punctuality & discipline at work
• Honesty & Integrity
• Maintaining good interpersonal relation with subordinates and superiors.

• Degree/3 year Diploma in Automobile/Mechanical Engineering
• 3-6 years practical experience and with minimum 2 years at supervisory level.

AW Rostamani Group