Team Leader (f&b)

Ajman, United Arab Emirates

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Consistently offer professional, friendly and engaging service
Supervise the Outlet team in all aspects of the department and ensure service standards are followed
Handle guest concerns, reacting quickly and professionally
Balance operational and Colleague needs
Have full knowledge of all menus and promotions
Ensure Colleagues have full knowledge of all menu items, garnishes, contents and preparation methods being served in the Food & Beverage Outlet
Follow outlet policies, procedures and service standards
Follow all safety and sanitation policies when handling food and beverage
Other duties as assigned

Qualifications

Previous Point of Sale system experience required
Computer literate in Microsoft Window applications required
University/College degree in a related discipline preferred
Excellent communication and organizational skills
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times

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