Team Leader Beauty Brands Bloomindales Dubai
Dubai, United Arab Emirates
Job Description
About The RoleTo ensure excellent customer service through: effectively managing the department team; controlling and monitoring department operations including merchandising and stock control in order to achieve the department targetWhat Youll Be DoingFunctional Roles and Responsibilities
- Ensure Retail / Brand standards are maintained at all times.
- Role model and support role to team members
- Support the induction of new starters into the store
- Maintain and encourage the team to uphold personal grooming standards as advised by the store manager
- Achieve excellent standards of customer service in the department by supporting and coaching the sales team, and leading by example on the shop floor.
- Resolve customer complaints effectively, either by dealing with them personally or passing them on to the store manager
- Welcome and greet every customer in a warm and friendly manner & demonstrate excellent customer service at all times.
- Identify customer needs through asking questions; confidently recommend and demonstrate appropriate products; recommend link products at every sale opportunity; close the sale
- Ensure all department staff are trained on all aspects of the department in liaison with the store manager and training department
- Check stock levels daily and inform of depleting stocks to the store manager in order to replenish and maintain optimum stock levels
- Minimize exposure to stock loss through vigilance on sales floor
- Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies etc.
- High school / O Levels
- 2 - 3 years experience in a Sales or Customer Service environment
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Job Detail
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Job IdJD1677955
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned