Job Description

We are looking for a Talent Onboarding Coordinator to join our HR team. This role will be responsible for ensuring all new hires have a seamless onboarding experience. You will bridge the gap between recruitment, HR, and department managers, ensuring smooth integration, ongoing support, and reducing early turnover.

Responsibilities

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New Hire Coordination & Onboarding Support Act as the main point of contact for all new hires, guiding them through their onboarding process Work closely with the Hiring Managers & the Business Development teams to ensure all employment formalities (visas, contracts, system access, paperwork) are completed before their first day. Provide pre-arrival guidance (relocation support) Ensure new hires receive all necessary tools, training schedules, and introductions to colleagues & managers Performance & Engagement Monitoring Address any concerns or roadblocks faced by new hires, acting as an escalation point for support Retention & Turnover Prevention Act as a trusted advisor for new hires, ensuring they feel supported & engaged Proactively identify at-risk employees and work with managers on intervention strategies Work with HR to conduct exit interviews for any new hires who leave early, analyzing trends & proposing solutions Continuously refine onboarding processes to improve efficiency and experience Provide regular reports to leadership on new hire success rates, engagement levels, and recommendations for improvement

Requirements

Experience: 2+ years in HR, recruitment, employee onboarding, or a similar coordination role, preferably within IT Solutions sector. Education: Bachelor's degree in HR, Business Administration, or a related field (preferred but not essential with relevant experience) Organizational Skills: Exceptional ability to manage multiple tasks, track progress, and ensure seamless onboarding processes Communication: Strong interpersonal and communication skills to liaise effectively with new hires, managers, and HR Problem-Solving: Ability to anticipate challenges new hires may face and proactively provide solutions Attention to Detail: High level of accuracy in managing onboarding documents, compliance requirements, and scheduling Proactive & People-Focused: Passion for creating a great employee experience, ensuring smooth transitions for new hires, and reducing turnover * Cultural Awareness: Experience supporting international hires with relocation, visa processes, and adapting to a new work environment