Job Description

As a Talent Acquisition Business Analyst, you will be pivotal in supporting the recruitment process, leveraging data analytics to optimise talent acquisition strategies. You will collaborate with the Talent Acquisition team and other stakeholders to ensure efficient and effective hiring processes. This role requires a keen analytical mindset, strong communication skills, and the ability to provide data-driven insights to enhance recruitment efforts.

General Description of Role and Responsibilities:



• Evaluate and recommend improvements to streamline recruitment processes to capitalise on efficiencies and candidate experience.
• Provide insights and recommendations based on data analysis to improve recruitment strategies and operations.
• Analyse recruitment data and Monitor key performance indicators (KPIs) such as time-to-fill, cost-per-hire, and source effectiveness.
• Collect and analyse candidate feedback to enhance the recruitment process.
• Prepare regular reports and dashboards to provide insights into recruitment metrics and trends.
• Collect and analyse quantitative and qualitative data to track project progress and outcomes.
• Identify opportunities to optimise and automate recruitment workflows within the ATS.
• Maintain and manage the Applicant Tracking System to ensure accurate and up-to-date candidate data.
• Configure and customise the ATS according to the companys recruitment processes and needs.
• Troubleshoot and resolve any issues related to the ATS.
• Collaborate with cross-functional teams to align recruitment strategies with organisational goals.
• Ensure the accuracy and completeness of all data entered into the system.
• Regularly audit the system to ensure data integrity and compliance with company policies.
• Generate and analyse recruitment metrics and reports from the ATS.
• Provide training and support to Talent Acquisition staff and hiring managers on using the ATS.
• Assist users with technical issues and escalate complex problems to the service provider/vendor if necessary.
• Recommend and implement system improvements to streamline recruitment processes.
• Test and roll out new ATS functionalities and updates.
• Assist in the preparation of compliance reports and audits.
• Contribute to the identification of challenges and opportunities.
• Stay updated on industry trends and recruitment best practices, sharing insights with the team.

Qualifications, Experience, Knowledge, and Skills:

• 5 years experience as a business analyst.
• Preferably a bachelors degree in Human Resources, Business Administration, Information Systems, or a related field.
• Certification in HR or related fields such as PHR, SHRM-CP, or similar HR-related certifications can be an added advantage.
• Experience in recruitment or talent acquisition processes and workflows.
• Knowledge of recruitment marketing strategies.
• Familiarity with HR metrics and key performance indicators.
• Proven experience administering and managing an ATS and HR software.
• Experience with data visualisation tools like Power BI.
• Strong proficiency in data analysis and reporting tools.
• Excellent communication skills, both written and verbal.
• Detail-oriented with strong organisational and multitasking abilities.