System Operations Support
Abu Dhabi, United Arab Emirates
Job Description
The Operations Support Specialist is responsible for providing technical and administrative support for the day-to-day operations of the business. To be responsible for troubleshooting and resolving technical issues, ensuring the smooth operation of systems and processes, and providing administrative support.Specific Roles and Responsibilities
- To manage our menu integration, menu structuring & other backend responsibilities.
- To maintain a track record of product management and a broad knowledge of softwares like Revel/ Grubtech/ Deliverect.
- To optimize operational processes and procedures for maximum efficiency while maintaining quality standards.
- To assist with the implementation of new processes and procedures.
- To track and report on the operational performance of all our marketing platforms.
- To maintain policy and procedure documents related to all our marketing aggregators.
- To monitor system performance and ensure that all systems and processes are running efficiently.
- To provide additional administrative support to the organization for various tasks and projects.
- To provide technical support to other areas of the Company as requested or assigned.
- To know commonly used concepts, practices, and procedures within the food and beverage marketing fields.
- To able to work independently with little direction and multi-task and handle various events at once while being extremely productive and timely.
- To able to work in multiple software applications to identify resolution to driver events.
- To diagnose and resolve problems in any of our online aggregator platforms.
- Bachelors degree or masters degree in IT or any related field.
- 2+ years experience in the F&B industry.
- Have 1-2 years of experience in softwares like Revel/ Grubtech/ Deliverect.
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Job Detail
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Job IdJD1737822
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAbu Dhabi, United Arab Emirates
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EducationNot mentioned