MAIN OBJECTIVE OF ROLE
To take a proactive approach in planning, communicating, and executing best practises on the ramp to work towards agreed SLAs, OTP targets and managing disruption whilst creating a safe work environment.KEY RESPONSIBILITIES * Allocates a team of ramp coordinators and senior coordinators as per skill level, workload and requirement and supports them throughout the shift with information to specials, off schedule operations, tight connections, focus points, etc. using applicable systems. (AIMS, Baggage360, SPLUNK, etc.)

• Oversees ramp compliance from service providers and ground handlers in line with flydubai procedures & processes for a safe turnaround operation.
• Works closely with the Terminal & Ramp team to identify operational challenges and implements the best course of action considering stand allocation, staff resources and baggage processing options.
• Provides support and guidance to the team to maintain a safe operational environment whilst achieving on time performance.
• Works closely with Dnata, flydubai baggage & cargo team to maximize hold space for checked in baggage, specials (Surfboards, WCH, human remains, etc.) rush baggage and bulky cargo that requires special preparation and handling.
• Ensures ramp quality and safety checks are conducted and identifies reoccurring issues and trends.
• Assists with delay allocation, investigation reports for ramp hazards and safety incidents as per flydubai procedures.
• Logs safety and service failures and suggests improvement options.
• Represents flydubai at GHA/FZ & EK - Ramp & Baggage operational shift meetings.
• Inspects flydubai property (vehicles, equipment, etc.) against any damage and documents all such incidents for submission to relevant stakeholder.

MINIMUM QUALIFICATIONS / EXPERIENCE/ KNOWLEDGE / SKILLSMinimum Education Level Required

• Bachelors Degree (or Equivalent)

Education / Experience Specific Requirements

• Preferred No. of Years (with Relevant Degree) - 5
• Preferred No. of Years (without Relevant Degree) - 6

Systems, Licensing, Language or Certification Requirements

• DG CAT8
• DCS
• Load control experience desirable
• UAE driving licence a must

CORE COMPETENCIES

• Customer Focus
• Team work
• Effective Communication
• Personal Accountability & Commitment to achieve
• Resilience and Flexibility (Can do attitude)

ISR Requirements
Reads and complies with the ISR policies of the Company and diligently reports any weakness or incidents to the respective Line Manager or the Information Security team. Completes all required ISR awareness sessions and follows associated guidelines in the day to day business operations.Warning on Recruitment Fraudflydubai is aware of a number of e-mails, letters and SMS or Whatsapp messages in circulation recently, claiming to be offers of employment from flydubai.These offers often look legitimate and may include job descriptions, salary, and benefit details.The offers then direct recipients to provide bank account details.Although these offers may appear genuine, they are fraudulent and should be deleted immediately and not responded to. flydubai does not send emails, letters or other messages requesting your bank account details in order to process documents. flydubai will also neverrefer you to a third party to process applications or visas. Official communications from flydubaiwill only come from an email address ending in @flydubai.com and job opportunities withflydubai are advertised on flydubai's websites.If you receive any e-mail, letter or other message which you have not requested or are expecting and it purports to be from flydubai, please contact us at and include the subject line Recruitment Fraud to confirm the authenticity of the message.

flydubai