Job Description

We are looking for a dedicated and experienced Restaurant Supervisor to oversee daily operations and ensure the highest quality of service for our guests. The Supervisor will assist in managing staff, monitoring service standards, and ensuring smooth, efficient operations in line with our brand's values.

Responsibilities:

• Supervise and coordinate the activities of all restaurant staff to ensure seamless service.
• Assist with hiring, training, and scheduling of staff to maintain efficient operation levels.
• Monitor guest satisfaction, address any issues promptly, and ensure a positive dining experience.
• Ensure that staff adhere to service standards, hygiene, and safety regulations at all times.
• Handle customer feedback, complaints, and requests professionally and promptly.
• Monitor inventory levels, place orders as needed, and manage stock efficiently.
• Collaborate with the kitchen and other departments to ensure timely and quality service.
• Conduct regular briefings with staff, outlining daily objectives and special requirements.
• Support management in implementing promotional activities and upselling strategies.
• Maintain a high standard of cleanliness and organization throughout the restaurant.

Qualifications:

• Proven experience as a Restaurant Supervisor or in a similar role within the hospitality industry.
• Strong leadership skills with the ability to motivate and manage a team.
• Excellent communication and interpersonal skills, with a focus on customer service.
• Detail-oriented and able to handle multiple tasks in a fast-paced environment.
• Proficiency in restaurant management software and point-of-sale (POS) systems is a plus.
• Flexible schedule, with availability to work nights, weekends, and holidays.

Preferred Attributes:

• Passion for hospitality and dedication to creating exceptional guest experiences.
• Ability to resolve conflicts and make quick, effective decisions.
• Strong organizational skills and a proactive approach to problem-solving.

Job Type: Full-time

Pay: AED11.11 - AED13.33 per hour

Expected hours: 54 - 60 per week