Job Description

Team Supervision:

Oversee the performance and work schedule of the team, including cashiers, shelf stockers, and other associates.

Ensure employees are performing tasks effectively and efficiently.

Train, mentor, and support team members to ensure compliance with store policies and customer service standards.

Conduct regular staff meetings to update the team on targets, promotions, and store updates.

Customer Service:

Handle customer complaints and inquiries professionally and effectively.

Ensure all customer service guidelines are followed and that customers have a positive shopping experience.

Monitor the checkout process to minimize wait times and optimize customer flow.

Inventory Management:

Assist in managing stock levels, conducting inventory counts, and placing orders as required.

Ensure that products are properly shelved, priced, and displayed in line with company standards.

Coordinate with suppliers to ensure timely delivery of products.Sales and Promotions:

Ensure the correct implementation of promotional activities and merchandising displays.

Monitor sales performance and take corrective actions to meet sales targets.

Store Operations:

Monitor daily operations, including opening and closing procedures, safety checks, and cleanliness.

Ensure that all areas of the store are well-maintained and comply with health and safety regulations.

Address any operational issues quickly and effectively.

Job Type: Permanent