Black Sheep Coffee, from London with nearly 100 shops worldwide, is landing in Dubai in 2024! We're searching for a cheerful Supervisor who's passionate about coffee and spreading joy.Are you ready to #LeaveTheHerdBehind and join us in revolutionizing coffee? Be part of the special crew that makes every coffee moment shine at Black Sheep Coffee! \xf0\x9f\x91\xa9\xe2\x80\x8d\xf0\x9f\x8d\xb3\xe2\x98\x95Your role will include but is not limited to...- Professionally handle customer issues and empower the team to prioritize customer needs and recommend products.- Excel in a customer-facing role with strong product knowledge and a passion for specialty coffee.- Communicate clearly with the team, setting goals and providing regular feedback to foster a positive work environment.- Collaborate with the store manager for effective team development.- Manage sales targets and minimize waste, especially for food items; adept at stock management.- Ensure efficient team scheduling and maintain high standards of cleanliness and hygiene.- Quickly address in-store issues, including maintenance and emergencies, in a calm and efficient manner.- Uphold food safety standards and demonstrate confidence in DM & AD standards during inspections.Qualifications:- Minimum 5 years of experience in customer service or hospitality in the UAE, supervisory roles preferred.- Strong communication and teamwork abilities, aimed at creating exceptional customer experiences.- Leadership qualities with a dynamic and proactive approach to team management.- Fluency in English is a must; additional language skills are advantageous.Perks & Benefits:- A competitive salary of 5500 AED, along with performance-based incentives.- Comprehensive health and wellness benefits to employee and eligible dependents.- Annual flight ticket from Dubai to your home country.- Free food and beverages provided during shifts.- Annual Leave to ensure work-life balance.- Access to professional training and development opportunities.- A dynamic, creative, and engaging work environment.- Opportunities for career growth within the company.- End-of-service benefits#LI-DNI

Black Sheep Coffee Dubai