Job Description

A store manager plays a crucial role in the successful operation of a retail establishment. Their responsibilities typically include:

1. Staff Management:

Hiring, training, and supervising store employees. Scheduling shifts and managing employee performance. Fostering a positive work environment and team culture.
2. Customer Service:

Ensuring high levels of customer satisfaction through excellent service. Addressing customer complaints and resolving issues effectively. Implementing customer service policies and training staff accordingly.
3. Sales and Marketing:

Developing and executing sales strategies to meet or exceed sales targets. Analyzing sales data and trends to make informed decisions. Coordinating promotional activities and in-store events to drive traffic.
4. Inventory Management:

Overseeing inventory levels and ensuring stock availability. Conducting regular inventory audits and managing stock replenishment. Implementing loss prevention strategies to minimize shrinkage.
5. Financial Management:

Managing the store budget and controlling expenses. Preparing sales reports and analyzing financial performance. Ensuring compliance with financial policies and procedures.
6. Store Operations:

Ensuring the store is clean, organized, and visually appealing. Implementing operational policies and procedures for efficiency. Managing vendor relationships and coordinating deliveries.
7. Compliance and Safety:

Ensuring compliance with health and safety regulations. Maintaining a safe working environment for employees and customers. Training staff on safety protocols and emergency procedures.
8. Communication:

Serving as a liaison between upper management and store employees. Communicating company goals, policies, and updates to the team. Gathering feedback from staff and customers to improve operations.
9. Performance Evaluation:

Conducting regular performance reviews for staff. Setting individual and team performance goals. Recognizing and rewarding outstanding performance.
Overall, a store manager must balance various responsibilities while leading their team to achieve operational success and deliver exceptional customer experiences.

Job Type: Full-time

Pay: AED2,500.00 - AED4,000.00 per month