Job Description

Job Title: Studio Manager - Pilates Studio

Job Overview: We are seeking an experienced and passionate Studio Manager to oversee the daily operations of our Pilates studio. The ideal candidate will be responsible for ensuring the smooth running of all studio activities, maintaining a welcoming and positive environment for clients, and managing a team of instructors and staff. The Studio Manager will also handle client relations, marketing efforts, scheduling, and financial responsibilities to drive the success of the business.

Key Responsibilities:

1. Studio Operations:

o Oversee the day-to-day operations of the Pilates studio, ensuring all equipment is in good working condition.

o Maintain a clean, organized, and welcoming environment for clients and staff.

o Handle studio opening and closing procedures, including setting up and closing down for classes.

o Manage the studio's schedule, ensuring adequate coverage for classes, private sessions, and special events.

2. Client Relations:

o Address client inquiries, complaints, and feedback in a timely and professional manner.

o Maintain a strong client retention program through personalized follow-ups and engagement.

3. Marketing & Promotion:

o Collaborate with marketing teams to develop promotional strategies for growing membership and increasing brand awareness.

o Assist in managing social media accounts, website content, and email newsletters to engage potential and current clients.

o Organize and promote studio events, workshops, and special classes to attract new clients and engage the community.

4. Sales & Business Development:

o Drive sales by promoting memberships, packages, and retail products.

o Monitor industry trends and competition to identify new opportunities for business growth.

o Implement and enforce studio policies and procedures to ensure a safe and respectful environment for all clients and staff.

Qualifications:

• Prior experience in a managerial role, ideally within a fitness, wellness, or Pilates environment.
• Strong organizational and multitasking skills.
• Excellent interpersonal and communication skills.
• Knowledge of Pilates techniques and philosophy is highly preferred.
• Ability to work in a fast-paced environment and handle a variety of responsibilities.
• Proficient in using studio management software, POS systems, and Microsoft Office Suite.
• A passion for fitness and a commitment to providing high-quality client service.

Job Type: Full-time

Application Deadline: 21/12/2024