DubaiStrategic Key Accounts Services Director MEAYOUR OPPORTUNITY-YOUR MISSION
Maintain the relationship with and manage the Key Account customers pertaining to Sidel aftersales offering.
Responsible for meeting customer needs and ensuring customer satisfaction, whilst developing and maximizing sales and margin contributions for Sidel in given territory.
Customer point of contact for Services and aftersales activities.
Grow sales and profitability of Services offering, adapt regional services strategy to his/her territory, direct and implement action plans
Ensure that customer production line is optimized to the maximum
Responsible for performance of Sidel products, reports non-conformities and responsible for issue resolution process
Propose new Services products that add value to the Customer and are profitable for Sidel
Sell and negotiate Sidel Services portfolio, according to rules and processes of the Company
Plan customer contacts, visits and promotions
Coordinate and analyze market and competitor information, provide forecasts and report to relevant stakeholders
Lead a team and develop required competencies
YOUR PROFILELevel of education and languages:
Bachelorxc3xa2xc2x80xc2x99s degree or equivalent
Good level of English
Required experience and skills:
Min 10 years of sales experience and experience on the field (maintenance, production, Field Service Engineer)
Preferred knowledge of Filling and packaging industry equipment and services.
Able to travel
50% * Team management experienceBy applying to this vacancy, the applicant acknowledges and agrees to the processing of his/her personal data included in the job application.