Job Description

Who we are:


GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties and logistics sectors. Under the ownership and management of the Baker family for over 45 years, GMG is a valued partner of choice for the world's most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands across 12 countries. These include notable home-grown brands such as Sun & Sand Sports, Dropkick, Supercare Pharmacy, Farm Fresh, Klassic, and international brands like Nike, Columbia, Converse, Timberland, Vans, Mama Sita's, and McCain.

Job Summary


We are seeking a highly motivated and experienced Store Manager to oversee the daily operations of our supermarket in the UAE. As the Store Manager, you will be responsible for ensuring a smooth and efficient store environment, driving sales, managing staff, and providing exceptional customer service. This is an excellent opportunity for a dynamic individual looking to make an impact in a fast-paced retail environment.



• Manage the overall operations of the supermarket, ensuring high standards of customer service, cleanliness, and organization.
• Lead, motivate, and supervise store employees, providing guidance and training as needed.
• Oversee inventory management, including stock levels, ordering, and product displays.
• Monitor sales performance and take action to meet or exceed targets.
• Ensure the store meets all health, safety, and legal compliance standards.
• Resolve customer complaints and ensure satisfaction.
• Handle employee scheduling, performance evaluations, and team building.
• Develop and implement promotional strategies to boost sales and customer engagement.
• Maintain effective communication with suppliers and vendors.
• Regularly analyze sales data and customer feedback to drive improvements.

Qualifications:

• Proven experience as a Store Manager or Assistant Manager in a retail supermarket or similar environment.
• Strong leadership skills with the ability to motivate and inspire a team.
• Excellent organizational and time-management abilities.
• Knowledge of supermarket operations, inventory management, and merchandising.
• Strong communication and customer service skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Flexibility to work on weekends, evenings, and public holidays as required.
• Fluency in English (Arabic is a plus).