WE CONNECT WITH THAT AGELESS MILLENNIAL MINDSET AND BELIEVE THAT HOTELS CAN ENHANCE THE WORLD VIA ART, MUSIC, FASHION AND A DISTINCTIVE CONNECTION

Radisson RED sees things differently. We don\xe2\x80\x99t have \xe2\x80\x98staff\xe2\x80\x99 we have \xe2\x80\x98Creatives\xe2\x80\x99. We don\'t have "managers\xe2\x80\x9d we have "LEADs".

WE ARE ON THE HUNT FOR an incREDible Store Manager to join the amazing Jones The Grocer team here at Radisson RED

What are we looking for?

- Manage Overall Operations Performance of the Store:

Ensure the store is run to the specified service levels and KPIs established in the areas of Financial benchmarks, customer & employee satisfaction and HSSE both covering the JTG standards and Radisson standards outlined in SOP\'s.

- Store Services and Product Knowledge:

Ensure all store staff are trained and up to date with full knowledge of all company services, products, and menu items to successfully deliver them to all customers. - including both JTG and Radisson RED.

- Manage and Build Customer Relationships:

Continually look at understanding evolving customer requirements and build relationships with regular customers. Review GSI figures, Mystery Shopper and customer feedback to gain a better understanding of the store experience and respond wherever necessary to the customer within agreed timelines. Attend to guest special requirements.

- Market and Grow the Business:

Ensure all store marketing promotions and activities are coordinated smoothly with other departments and are implemented successfully. Understand and report market forces, changing market conditions, and competition to keep jtg management well informed whilst making recommendations of how to maintain and grow the business.

- Daily and Weekly Reports:

Ensure all reports are completed and submitted on time as required.

- Internal Communication and Coordination:

Work closely with other departments and store managers to promote positive teamwork to run an efficient operation.

- Manage Human Resources:

Regular review of staff performance and staffing levels to maintain store-manning requirements. Complete HR duties in line with staff scheduling, personal development, and positive teamwork. Adhere to and maintain Radisson Standards with regards to global Radisson Listens targets.

- Development and Training of Staff:

Ensure all staff has the tools to carry out their job through regular communication channels, training, and job role development to ensure high standards of service in line with jtg operating procedures and standards.

- HSSE & Quality Management:

Regular inspection of outlet and relevant equipment to ensure adherence to jtg guidelines especially in regard to product and service levels and general cleanliness. Ensure adherence to all government and regulatory requirements in food safety, hygiene, and equipment maintenance.

- Financial Responsibility:

Responsible for the day-to-day operational revenue and costs, working towards company targets for stores. Formulate action plans to enhance sales & profitability through monitoring and reducing costs when possible and improving efficiencies.

Are you REDy?

You should be innovative, creative, demonstrate a positive mind set and love a challenge. Are you engaging, self-motivated and love guests? We all do! Be genuine and Be yourself, we love that and won\xe2\x80\x99t change that, promise!

Do you love people\xe2\x80\x99s interaction, loves to be yourself, and are passionate for Music, Art & Fashion? We want to talk to you then!

Come as you are, wear a big smile and become the one who greets like no other. Forget the script. There is no script. Forget traditional, be bold. Have a chat. Make RED the place to be!

Come join us to Make Every Moment Matter and make RED the place to be in the City.

Radisson