Job Description

Jewelry Store Manager is responsible for overseeing the daily operations of a jewelry store, ensuring exceptional customer service, driving sales, managing inventory, and leading a team of sales associates. This role requires strong leadership, organizational skills, and a deep understanding of luxury retail and customer relationship management.

Key Responsibilities:

1. Sales Management:

• Develop and execute strategies to meet or exceed sales targets.
• Analyze sales data and prepare reports to monitor performance.
• Train and motivate staff to achieve individual and team sales goals.

2. Customer Service:

• Ensure exceptional customer service to build long-lasting relationships.
• Resolve customer concerns or complaints professionally and efficiently.
• Maintain a welcoming and luxurious in-store environment.

3. Team Leadership:

• Recruit, hire, and train new employees.
• Conduct regular staff meetings and performance reviews.
• Schedule shifts and manage employee productivity.

4. Inventory Management:

• Oversee stock levels, manage inventory, and prevent loss or shrinkage.
• Coordinate with suppliers and vendors to ensure timely restocking.
• Ensure displays are attractive and updated regularly.

5. Operations Management:

• Manage the store's budget and expenses.
• Ensure adherence to company policies, safety protocols, and industry regulations.
• Handle administrative tasks, such as payroll, scheduling, and reporting.

6. Marketing and Promotion:

• Implement promotional campaigns and special events to drive store traffic.
• Collaborate with the marketing team to develop local advertising initiatives.
• Maintain the store's social media presence, if applicable.

Skills and Qualifications:

• Proven experience in retail management, preferably in luxury or jewelry.
• Strong sales and customer service skills.
• Leadership abilities with experience managing and developing teams.
• Excellent organizational and multitasking skills.
• Knowledge of gemstones, precious metals, and jewelry design (preferred).
• Proficiency in retail software and POS systems.
• Attention to detail and a high level of integrity.

Education Requirements:

• High school diploma or equivalent (required).
• Bachelor's degree in business administration, retail management

Job Type: Full-time

Pay: AED4,000.00 - AED6,000.00 per month