Job Description

5+ Years of UAE experience is mandatory

Key Responsibilities :

• Team Leadership : Lead, train, and motivate store staff to meet and exceed performance targets. Provide guidance and development opportunities for all team members to grow professionally.
• Customer Service : Ensure customers receive the highest level of service by handling inquiries, resolving complaints, and addressing any concerns in a timely and professional manner.
• Sales Performance : Monitor and drive sales to achieve revenue goals. Implement promotional strategies to boost sales and monitor stock levels to ensure product availability.
• Store Operations : Oversee all aspects of store operations, including inventory management, product displays, store layout, and housekeeping. Ensure compliance with safety and operational standards.
• Financial Management : Manage store budgets, ensure cost control measures are in place, and monitor store expenses. Analyze sales reports and performance data to maximize profitability.
• Staff Scheduling : Prepare and maintain work schedules for store staff to ensure efficient coverage during peak and off-peak hours. Handle employee attendance and timekeeping.
• Product Management : Ensure stock is properly displayed, rotated, and replenished. Maintain relationships with suppliers and ensure product orders are met.
• Training & Development : Organize regular staff training on products, sales techniques, and customer service practices. Maintain team motivation and morale through effective leadership.
• Compliance : Ensure adherence to company policies, procedures, and UAE labor laws, including health and safety regulations.

Qualifications :

• Proven experience as a Store Manager, preferably in a retail environment in the UAE.
• Strong leadership, organizational, and communication skills.
• Ability to manage a team, achieve sales targets, and drive customer satisfaction.
• Strong understanding of retail operations, inventory management, and financial management.
• Fluency in English (Arabic is an advantage).
• Proficiency in Microsoft Office and retail management software.
• Excellent problem-solving skills and the ability to thrive in a fast-paced environment.
• Knowledge of UAE labor laws and regulations is preferred.

Preferred Skills :

• Experience in the [industry type] sector (e.g., fashion, electronics, or grocery).
• Customer-oriented mindset with a passion for retail.
• Ability to manage competing priorities effectively.
• Flexibility in working hours, including weekends and holidays, as required by store operations.

Ready to elevate your careers - share your resumes to careers@designmsith.ae

Job Type: Full-time

Pay: AED4,000.00 - AED5,000.00 per month