Lead, inspire and motivate store teams to achieve top and bottom line targets
Monitor and review all store activities against pre-determined targets that are set as per the AOP including productivity increase & improving efficiency
Work closely with Area Manager / DGM - Operations (UAE) to develop and implement manpower plan and budget for the store
Work closely with the Area Manager to set targets for each category within the store and communicate targets to each team within the store
Ensure the store is operating as an independent profit center focusing on closely managing both the sales and the expenditure of the store
Work with ASM\'s and Team Leaders to develop rosters that provide full coverage across all categories and other service areas of the store
Collate training and development needs across the allocated area and follow up on training requirements to ensure store skills are adequately updated
Ensure the store is operating in line with standard operating procedures in order to prevent any losses through damage or pilferage and protect profits and feedback any recommended changes to the Areas Manager for review and sign off before implementing
Participate in recruitment and selection of Store management team working closely with HR and DGM - Operations (UAE)
Work closely with the ASMs to review, monitor and track performance of each category on a daily, weekly and monthly basis
Ensure store layout is in line with store planograms and visual merchandising is in line with brand guidelines
Monitor product availability for any in store promotions. campaigns, reporting any shortfalls to the area manager
Conduct regular team meetings with the store teams to communicate performance, expectation, recognize good performance and communicate other business related updates
Ensure any store specific projects e.g. store maintenance or improvements are rolled out in store to time and to budget without interruptions to store operations and any delays are escalated to the Area Manager
Monitor and review in store systems performance and collate any specific store development requirements
to Area Manager * Handle any specific customer queries escalated to store manager
Manage the store\'s daily cash flow
Training to store teams to enhance productivity & efficiency
Requirements:
(Yrs& Field) 5-7 Yrs of experience in Retail Sales including 2-3 years of people management
Educational Qualification Preferably Post Graduate - preferably an MBA Professional
Certifications Retail Management
Skills & Abilities :Customer Focus, Result Orientation, Team Work, Leading People, Decision Making,Communication, Business Acumen, Problem Solving, Analytical Thinking