Job Description

Trace Hospitality is an emerging Food & Beverage company focused on providing services in restaurant management, hospitality, and catering.

Trace has always had a simple yet meaningful vision, to support the hospitality sector within Abu-Dhabi and the UAE by visualizing and developing creative concepts that people can genuinely enjoy as well as support everyone enthusiastic about starting a business but need guidance on their journey.

We are looking for a Cafe Manager to organize daily operations and motivate our staff to provide excellent customer service.

Store Manager responsibilities include scheduling shifts for baristas, BOH, and FOH staff, monitoring daily expenses and revenues and ordering supplies like coffee, milk and snacks, as needed. To be successful in this role you should have work experience with various roles in coffee shops. Also, you should be available to work during opening hours, including weekends and holidays.

Ultimately, you will help increase profitability, boost customer engagement and turn our cafe into a favorite local spot.

Responsibilities

Manage day-to-day operations of the cafe

Train employees on drinks preparation and proper use of coffee equipment

Maintain updated records of daily, weekly and monthly revenues and expenses

Advise staff on the best ways to resolve issues with clients and deliver excellent customer service

Ensure all cafe areas are clean and tidy

Nurture friendly relationships with customers to increase loyalty and boost our reputation

Requirements and skills

Work experience as a Supervisor or Store Manager

Preference Hands-on experience with professional coffee machines

Availability to work within opening hours (including weekends and holidays)

Excellent communication skills with the ability to manage and motivate a team

Customer service attitude

Job Type: Full-time

Pay: AED3,000.00 - AED4,000.00 per month

Ability to commute/relocate:

• Abu Dhabi: Reliably commute or planning to relocate before starting work (Required)