Black Sheep Coffee, from London with nearly 100 shops worldwide, is landing in Dubai in 2024! We're looking for a dynamic Store Manager with a passion for coffee and a talent for leading and spreading joy.Are you ready to #LeaveTheHerdBehind and join us in revolutionizing coffee? Be part of the special crew that makes every coffee moment shine at Black Sheep Coffee! \xf0\x9f\x91\xa9\xe2\x80\x8d\xf0\x9f\x8d\xb3\xe2\x98\x95Your role will include but is not limited to...- Oversee sales and profit, making informed decisions with an understanding of P&L and commercial impacts, while maintaining excellent customer service.- Complete financial reports and stock takes accurately and within deadlines.- Meet deadlines, understanding their business impact, and proficiently use systems like Fourth, Vita Mojo, and delivery platforms.- Lead actively but allow the team to excel independently.- Monitor service quality and consistency, providing coaching and training to employees.- Organize team shifts for maximum customer satisfaction, including in-store and delivery services.- Offer regular feedback, recognize potential, and encourage career progression.- Conduct management meetings and shift briefings for effective communication.- Maintain high standards in product quality and food safety.Qualifications:- At least 5 years of experience in customer service or hospitality within the UAE, including a minimum of 2 years in a comparable role.- Strong communication and teamwork abilities, aimed at creating exceptional customer experiences.- Leadership qualities with a dynamic and proactive approach to team management.- Fluency in English is a must; additional language skills are advantageous.Perks & Benefits:- A competitive salary of 10,000 AED, along with performance-based incentives.- Comprehensive health and wellness benefits to employee and eligible dependents.- Annual flight ticket from Dubai to your home country.- Free food and beverages provided during shifts.- Annual Leave to ensure work-life balance.- Access to professional training and development opportunities.- A dynamic, creative, and engaging work environment.- Opportunities for career growth within the company.- End-of-service benefitsHow to Apply:Please submit your CV through the application linkWe're excited to brew up success with you!

Black Sheep Coffee Dubai