Company DescriptionAs the region\'s leading local tech organization, we\'re proud to say that we have been delivering for millions of people right across MENA for the past 18 years.
We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones.
We deliver across 9 countries with more than 4,500+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches.
Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Iraq, Egypt, Jordan, Kuwait, Oman, Qatar, and the UAE in 30 minutes or less!talabat is part of the Delivery Hero Group, the world\'s leading local delivery platform operating in 70+ countries worldwide Role SummaryThe Talabat Product team plays a central role in the growth of our company, with our empowered Product teams working to create meaningful solutions that address important user, vendor, and business opportunities.We\'re a diverse, passionate, and driven team, and we\'re looking for a customer-centric, self-starting, and creative Senior Product Manager to drive Product efforts for our subscriptions service.As the Senior Product Manager for the Subscriptions team, you\'ll lead the Talabat Pro subscription program, shaping and executing strategies to maximise customer acquisition, retention, and loyalty.In this role, you\'ll identify opportunities to expand the adoption of our program by analyzing customer behaviors and market trends. You will enhance the user experience through data-driven insights and innovative feature development while also managing a cross-functional team to deliver a seamless, value-driven subscription experience.Your responsibilities will include overseeing the product roadmap, ensuring strategic alignment across teams, and championing a customer-first approach. By leveraging key performance metrics and collaborating with stakeholders, you will refine subscription offerings that anticipate and meet evolving customer needs.What\'s On Your Plate?As Senior Product Manager for Subscriptions, you will:Be part of a crucial team, working to grow and enhance our high-impact subscription serviceWork within a cross-functional team of Product, Engineering, and DataBuild strong relationships with your team to supercharge your impactBe driven to understand this opportunity space in great detail - who the target customers are (user and vendor), differing local contexts, business value, risks, opportunities, technical challenges, etcLead the product discovery of your squadChampion customer development and data analysis to find new opportunities and de-risk your betsWork closely with the design and research teams to uncover opportunities and unmet user needsOwn the discovery process end-to-end and be the leading voice in your cross-functional teamsRapidly ideate, prototype, and iterate on solutionsEnhance and roll out improvements to our subscription serviceLead the prioritization of opportunities and solutions based on their impact on squad KPIsMeasure the success of enhancements and invest in the continuous improvement of the productBe a problem-solver who does not hesitate to get hands-on to unblock your team and deliver quality solutions quicklyWork with stakeholders to grow your knowledge and supercharge your product effortsWork closely with other teams to ensure this subscription service is aligned with our end-to-end consumer experience and lifecycle.Work closely with other product teams to ensure this product is aligned with out end-to-end consumer experience and lifecycleOwn stakeholder communications of the subscription serviceCollaborate with internal stakeholders, commercial, marketing and strategy teams to design and launch go-to-market strategiesQualificationsWhat did we order?You\'re an experienced Product Manager with at least 5 years of work experience in Digital Product Management (web or mobile).You have successfully launched products to the marketStrong understanding of Agile product management and a solid grasp of the responsibilities of empowered product teamsDemonstrated fantastic verbal and written communication skills, easily engaging with both technical and non-technical stakeholdersAble to communicate fluently with engineers and actively participate in technical discussionsThrive in cross-functional teams and excel in a collaborative environmentExperienced in finding and defining solutions based on research, data, and insightsTop-notch project management skills, with hands-on experience using tools like JiraGenuine interest in building world-class subscription experiencesEnjoy breaking down complex problems into manageable iterationsConfident in analyzing data sets to generate insightsReliant on user and stakeholder feedback, as well as understanding available data, to set personal objectivesExperience in Food Delivery or a related field is a strong plusExperience in innovation and launching new products and business models to market is a very strong plusAdditional InformationWhat we\'ll deliver youEnjoy perks such as gym support, medical insurance, and an employee assistance program available 24/7.Lead product thinking for applications used by millions of people globally.Work in a vibrant, cross-cultural environment with colleagues from around the world.Exchange ideas and connect with fellow colleagues at regular meetups and learning exchanges.Participate in company hackathons, cultural events, and sports activities.Receive monthly Talabat credit to spend on food ordering.Explore great career opportunities within a fast-growing company.

Delivery Hero