To assist in the delivery of effective communications across the Bank and across all communication disciplines (Media, advertising, marketing, merchandising & events), paying particular attention to the implementation of the Bank\'s brand and communication guidelines across all elements of marketing, advertising and corporate collateral and stationery.Key AccountabilitiesImplementation of Corporate Identity Guidelines
Ensure the consistent application of the Bank\'s corporate identity guidelines across all elements of advertising, marketing and communication.
Marketing Collateral
Develop collaterals that will promote the Bank\'s business and client servicing needs, such as product collaterals, advertisements and corporate gifts
Develop corporate collateral/stationery in support of the Bank\'s operational needs, such as greeting cards, calendars, ATM receipts, roll-up banners and public holiday notices
Oversee the publishing of critical investor communication such as the NBF annual report and balance sheet announcements .
PR support
Facilitate efforts to develop and distribute press releases & news announcements with the bank\'s PR agency
Support the implementation of the various components of the PR strategy, which includes everything from media training of senior management to networking opportunities with NBF management that raises the bank\'s profile with external stakeholders.
Internal Communication
Communicate and engage staff so as to promote & embed a communicative and transparent corporate culture within the organisation to align them with the Bank\'s strategic objectives
Ensure all internal communication, organisational announcements and policy changes are featured on internal communication channels from the staff Intranet to the digital newsletter
Conceptualise and implement communication activities or staff campaigns that reinforce the bank\'s corporate values as well as enhance the bank\'s reputation (internally and externally) as an employer of choice.
Regularly monitor and evaluate bank\'s internal communication efforts so as to improve their overall effectiveness
Other AccountabilitiesEvent management
Raise the Bank\'s market profile and facilitate staff engagement through the organisation of activities i.e. coordinating NBF\'s participation in industry events, client appreciation functions, annual staff party, Terry Fox Run etc.
Vendor Management
Assist in the appointment and maintenance of vendor relationships, hence ensuring timely and cost-effective deliverables
Management of Departmental Budget & Expenses
Monitor the departmental budget and expenses and coordinate vendor payments.
NBF website, intranet, SEO & social media
Support the administration and ongoing development of NBF\'s website in coordination with NBF IS&T
Responsible for updating information on the NBF websiteas and when requested by any stakeholder
Coordinate with internal stakeholders for the vetting of information existing in the website to ensure up-to-date information
Design and implement digital marketing activities to raise awareness of the Bank and its business/service propositions
Drive the social media efforts of the bank to meet its business and communication objectives.
Corporate Social Responsibility
Drive the community building initiatives of the Bank with the long term view of establishing the bank as a committed corporate citizen in the UAE and its home emirate of Fujairah
Other AccountabilitiesJob ContextEducationDegree in marketing communications preferredExperience and Skills
Degree in marketing communications preferred
Three to five year\'s experience in PR and marketing communications preferred, but similar experience in an administrative/project management function would suffice. Experience in financial services a plus.
Technical CompetenciesCustomer Service Excellence- Strategic Marketing and Communications- ProficientInformation & Data Literacy-AdvancedCommunication & Collaboration-AdvancedAdvertising and Marketing- Strategic Marketing and Communications- ProficientEvent Management- Strategic Marketing and Communications- ProficientBrand Development and Management - Strategic Marketing and Communications- ProficientPublic Relations-Strategic Marketing and Communications- AdvancedInternal and External Communications- Strategic Marketing and Communications-ProficientDigital Communications -Strategic Marketing and Communications-ProficientBehavioural CompetenciesWorking and collaborating with others - ProficientChange and Innovation - ProficientCommunication - ProficientResults Orientation - ProficientEvaluating and Solving Challenges - Proficient