• Lead the design and alignment of the physical infrastructure architecture, with the technology services and business strategy

• Review the detailed plans for the integration of new infrastructure components into existing infrastructure, and provide feedback on improvements

• Lead the design and implementation of the IT infrastructure across EDGE and its entities in coordination with the Digital and IT, and InfoSec sub-functions

• Ensure maintenance of the IT infrastructure across EDGE and its entities including networks, servers and storage, database, data centers and communications

• Manage IT infrastructure across EDGE and its entities while ensuring efficiency, integrity, reliability and security.

• Assess, approve, and administer IT infrastructure software and hardware upgrades

• Coordinate with business units across EDGE and its entities to develop strategies to ensure achievement of infrastructure capacity

• Monitor the adherence to SLAs with internal stakeholders as well as third party providers

• Ensure the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including servers, operating systems, hardware, software.

• Manage the performance of the IT infrastructure across EDGE and its subsidiaries and recommend opportunities for performance improvement

• Oversee back-up and recovery plans ensuring that storage, archiving, back-up and recovery procedures are functioning efficiently

• Analyze technical needs, current and future requirements, and state of the server, storage and virtualization infrastructure.

• Supervise modification on existing databases to ensure the integrity and performance

• Propose improvement opportunities and preventive measures to enhance the services provided by the infrastructure and delivery management sub-function

• Develop, implement, and monitor information system policies and controls to ensure data accuracy, security, and compliance, in coordination with the InfoSec team

• Review Data Center architecture and ensure it will support current system readiness service levels, disaster recovery requirements, compliance requirements, and future growth.

• Perform any other duties as requested by the reporting manager

• Minimum 12 years of experience in IT Infrastructure and Delivery Management or related work experience

• Experience in UAE or Middle East is desirable

• Master\'s Degree in Information Technology or a related field, with relevant professional certifications (e.g. ITIL, COBIT, MSCE, AWS, etc.)

• MS Office

• Knowledge of key IT metrics with the ability to track for progress

• Knowledge of IT-specific technical requirements (e.g. best practice, legislation and regulation, methodologies, systems, third party providers)

• Proficiency in English language is a must, Arabic is a plus

EDGE Group