:The objectives of the Global Licensing Advisory Services (GLAS) business will be centered on four key principles:
Proactive Account Management with dedicated alignment
Investment Maximization and helping customers realize the value of their Oracle assets
Cloud Transformation on Oracle
Providing Consulting Services by the Oracle Experts from Oracle (3rd Party Compete)
RoleResponsible for delivering in a proactive approach Oracle GLAS's services at our Oracle accounts.Advises, optimizes and drives adoption on licenses and subscriptions to align with our Oracle's customers present and future needs:-Rationalize and maximize the value of our Customer investment- Support our Customer to understand their transition of on premise usage to CloudScope
Partners with other Oracle LOB: Sales, CSS, Product Management, Deal Management etc.
Reports to functional manager
Works in assigned Account(s) or territory
Responsibilities
Responsible for taking ownership of a portfolio of strategic Oracle Customers, understanding their specific needs, and presenting appropriate recommendations
Responsible for governance, which involves designing processes, procedures and long term technology roadmap to maximize value creation in accordance with GLAS's objectives
Personally visits high-profile customers on site and provides them with the information and insight they need to take the best decisions about their Oracle product purchase
Provides constructive feedback during customer facing account reviews to ensure continuous services improvement and innovations
Drives strategic discussion with multiple stakeholders at various levels (including C level) and delivers professional presentations and tenders up to Board level
Builds strong relationship internally and externally and acts as a facilitator for the flawless execution of GLAS's services
Leads and contributes towards multiple virtual project teams aimed towards improving customer engagement and service enablement
Owns the success of your activity against KPIs such as customer satisfaction, activity outcomes and service delivery timelines
Creates systematic business planning, monitoring and reporting of your activity for assigned area
Operates in line with Oracle's processes/procedures & core values
Supports peers in acquiring experience (e.g. Customer facing situations, new products, new services)
Personal development
Qualification
University degree or equivalent combination of studies and experience in Computer Science
8-10 years' experience in a customer facing role in the technology industry: consulting, account management, value engineering or customer success
Competencies
Understanding of IT technical architectures and affinity with trends in enterprise software usage
Experience in managed software environment and subscription license entitlement (e.g. Cloud computing)
FinOps, ITIL, CSAM, ITAM, CISA, Oracle VM, TOGAF, PMP or Prince2 or other technology-specific certifications preferred
Ability to interpret and understand complex software deployment models (On-premise, Cloud and Hybrid), licensing and business practices and apply them to different scenarios
Experience in large and complex IT environments
Ability to work in a consultative manner with the appropriate level of technical understanding and experience to hold high-level discussions and negotiations
Ability to create business cases using software deployment data and financial metrics such ROI, TCO and Payback periods
Ability to work on your own initiative and in many different and challenging environments
Strong communication, presentation, business writing and professional skills, including being able to liaise with both technical/ business & internal/ external contacts
Ability to influence senior stakeholders in order to gain credibility quickly, inspire trust and confidence
Ability to determine client needs with innovative approaches
Logical approach to data analysis
Advanced spreadsheet capability
Fluent in English, other languages dependent on the market / region
Career Level - IC4Responsibilities:Acts as the primary interface to assigned Oracle Accounts by providing direction and specialist knowledge in licensing and subscriptions to maximize value creation. Develops constructive Stakeholders relationships, which involve direct interaction with different Oracle line-of-business and Oracle customers.About Us:As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's problems. True innovation starts with diverse perspectives and various abilities and backgrounds.When everyone's voice is heard, we're inspired to go beyond what's been done before. It's why we're committed to expanding our inclusive workforce that promotes diverse insights and perspectives.We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.Disclaimer:Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Which includes being a United States Affirmative Action Employer