Job Description

• Assist to reserve and accommodate guests
• Assist in the hiring and training of new employees as well as the continuous training of existing staff.
• Oversee both front and back of house operations, including Housekeepers, and hostel's guests.
• Maintain high-quality environment standards.
• Oversee our Housekeeper compliance with all health code and cleanness requirements.
• Provide exceptional customer service and lead staff to do the same.
• Respond to customer complaints quickly and resolve them effectively.
• Develop strategies for improving our customers' experience.
• Work with staff to project future needs for Hostel supplies, and cleaning products.
• Maintain inventory of all needed supplies.
• Identify methods our Hostel can use to cut waste, decrease costs, and improve profits.
• Manage the work schedules of our Hostel's staff.

Skills required:

• Good English is MUST.
• highly organized.
• capable of multitasking.
• managing time efficiently.
• professional and interpersonal skills to greet visitors and complete important clerical tasks.
• answer calls right away, speak in a friendly and accommodating manner, and maintain professionalism in all phone conversations.
• Social skills.
• Technical skills.
• Resistance to stress.
• Problem solving.
• Empathy.

Job Type: Full-time

Pay: AED2,500.00 - AED3,000.00 per month

Education:

• Diploma (Preferred)

Language:

• Good English (Preferred)