Spare Parts Customer Support Assistant Dubai
Dubai, United Arab Emirates
Job Description
Job DetailSpare Parts Customer Support Assistant - Dubai OthersJob Summary:We are seeking a motivated and energetic Customer Support Assistant to join our client team with 2 years of experience in customer support.The successful candidate will be responsible for supporting customers with requested information that can help improve customer satisfaction.Roles & Responsibilities:
- Share ETD of orders with the distributors based on their request.
- Attend distributor issues related to shipment discrepancies and provide solution.
- Collaborate with cross-functional teams, including Subsidiary Parts Team, logistics, and warehouse, to ensure sharing right information to distributors.
- Co work with logistics and warehouse team to release new orders for packing.
- Manage and reply to all the inquiries received through VOD system.
- Register FOC orders based on subsidiary approval and it supply
- Manage Monitor Parts budget based on details received from HQ in the beginning of the year
- Bachelor\'s degree in business, marketing, or a related field.
- Strong analytical and problem-solving skills.
- Excellent communication and collaboration skills.
- Ability to work independently and manage multiple tasks and projects.
- Proficiency in Microsoft Office, including Excel and PowerPoint.
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Job Detail
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Job IdJD1679324
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned