Position Overview: We are seeking a highly organized and bilingual Spanish/English Client Coordinator/ Translator to join our team. As a Client Coordinator, you will be the primary point of contact for our Spanish-speaking clients, ensuring their needs are met and facilitating effective communication between our company and our clients. Key Responsibilities:
Serve as the main liaison between Spanish-speaking clients and our company.
Communicate effectively with clients via phone, email, and in-person meetings.
Understand client needs and requirements to provide appropriate solutions or responses.
Coordinate client meetings, appointments, and conference calls.
Translate documents, correspondence, and other communications from Spanish to English and vice versa.
Maintain accurate records of client interactions and transactions.
Assist in resolving client inquiries and complaints in a professional and timely manner.
Collaborate with internal teams to ensure client satisfaction and retention.
Stay informed about company products, services, and policies.
Monitor and report on client satisfaction metrics.
Qualifications:
Fluency in both Spanish and English (written and verbal) is essential.
Proven experience in a client-facing role or customer service position.
Excellent communication and interpersonal skills.
Strong organizational and time-management abilities.
Ability to work effectively in a fast-paced environment.
Proficiency in Microsoft Office and CRM software (e.g., Salesforce).
Attention to detail and problem-solving skills.
Bachelors degree in business administration, communications, or a related field (preferred).
Additional Requirements:
Availability to work occasional evenings or weekends to accommodate client needs.
Ability to travel occasionally for client meetings or industry events (if required).
About Us: BRIQ MANAGEMENT CONSULTANCIES CO. L.L.C is at the forefront of the digital transformation in the UAE. Specializing in the development of a cutting-edge Digital Ecosystem based on Blockchain technology, our work encompasses project funding, capital optimization, and the identification of growth opportunities. Our mission is to lead innovation in digital finance and to provide strategic solutions that drive sustainable growth. Benefits:
Competitive salary commensurate with experience.
Opportunities for professional development and career advancement.
Dynamic and supportive work environment within a growing company.
Application Process:
Submit your resume and cover letter
Successful applicants will undergo a screening process.
Job Type: Part Time to Full Time Job Types: Full-time, Part-time Language:
English and Spanish (Preferred)
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