Company DescriptionA surprising, chic merging of Asian style with an Egyptian aesthetic, Raffles Dubai is a 5-star luxury hotel perfectly positioned in the heart of the city , delivering impeccable service and sophisticated style.SCOPE AND GENERAL PURPOSE OF POSITIONPerform facials, manicures, pedicures and waxing (aesthetic services) as well as all body treatments such as massage, scrubs, wraps in a safe and professional manner to Guests. Provide uncompromising attention to Guest/Member service.JOB RESPONSIBILITIESxc2xb7 Perform all spa treatments on members and Guests using safe and professional techniques.xc2xb7 Perform spa treatments services in a safe, comfortable, and hygienic manner.xc2xb7 Perform nail services in a safe, comfortable, and hygienic manner.xc2xb7 Maintain an ample inventory of all products necessary to perform all facials and waxing services including skin care products, cotton, distilled water, warm wax, waxing sticks, bowls, towels, sheets, blankets, plastic bags, and face cloths, etc. Prepare kits as required.xc2xb7 Maintain a neat and orderly work area consistent with the high standards of the facility.xc2xb7 Assist in any and all ways in the beauty salon when not scheduled to perform aesthetic services. This assistance is to include acting as salon receptionist, performing manicure/pedicure services, selling and restocking professional retail skin care and hair care products.xc2xb7 Constantly maintain up-to-date knowledge of the personal services performed and any revisions in the skin care products or procedures used.xc2xb7 Answer all questions related to services performed and products used.xc2xb7 Be on time for appointments and thoroughly review appointments after completing each service and shift.xc2xb7 Courteously interact and answer all facility-related questions with Members and Guests.xc2xb7 Assist in the co-ordination of spa treatments with other spa programs.xc2xb7 Ensure current trends in aesthetic industry are reviewed.xc2xb7 Serve as catalyst to promote spa services to Members and hotel Guests.xc2xb7 Maintain current professional licenses.xc2xb7 Report dysfunctional equipment to Spa Director.xc2xb7 Work with the Lead Therapist in the formulation of plans for projects.xc2xb7 Ensure individual is well versed in all aspects of the spa's operations, i.e. business telephone usage, guest relations, retail sales, spa services (massage, loofah, facial, etc.).xc2xb7 Assist in the operations of all spa departments as required:xc2xb7 Receptionxc2xb7 Boutiquexc2xb7 Sales and marketingADMINISTRATIVE DUTIESxc2xb7 Adherence to Standard Operating Procedures Manual.xc2xb7 Maintain Training logsxc2xb7 Maintain inventory of supplies for the operation of the treatment rooms.xc2xb7 Maintain accurate records as required by hotel and government regulations.xc2xb7 Attend weekly/monthly Aestheticians departmental communication meetings.HEALTH AND SAFETYxc2xb7 Follow and ensure that Colleagues follow all safety procedures and practices.xc2xb7 Adherence to departmental emergency procedures/safety manual.xc2xb7 Ensure all departments adhere to all safety practices of Raffles Spas.xc2xb7 Maintain equipment for aesthetics and personal equipment in safe and sanitary condition.FINANCIAL RESPONSIBILITIESxc2xb7 Maintain the facility in peak condition at all times while adhering to all aspects of the operations budget, including payroll.xc2xb7 Ensure efficient billing of service to Guests.COLLEAGUE RELATIONSxc2xb7 Ensure aesthetic department maintains a positive relationship with all departments in the spa and hotel.xc2xb7 Trained in all facility operations.xc2xb7 Have a complete understanding of and adhere to the spa's policy relating to safety.xc2xb7 Understand all spa departments training in pertinent emergency procedures and ensure that all departments are well versed in salon operations (cross training).xc2xb7 Ensure Colleagues adhere to all spa standards as stated in the employee handbook.GUEST SERVICExc2xb7 Ensure the facility is in peak condition at all times (operations and cleanliness).xc2xb7 Ensure Guest/member satisfaction at all times by ensuring that safety and service is always the spa's first priority.OTHER DUTIESxc2xb7 Ensure cross-trained in all spa departments.xc2xb7 Carry out any other duties and responsibilities as assigned.Qualificationsxc2xb7 Graduate from an accredited school of aesthetics.xc2xb7 Minimum of 2 years experience as Aesthetician.xc2xb7 Safety oriented First Aid.xc2xb7 CPR - Basic Rescuer.Additional InformationRaffles Dubai, Sheikh Rashid Road