Company DescriptionSO/ is a coveted collection of hotels, rooted in the world of fashion. Making its stylish debut on the global hotel scene in 2011, SO/ continues to command attention with its avant-garde design and creative approach to the world of luxury. We are seeking a skilled and compassionate Spa Therapist to join our luxurious wellness center at SO/ Uptown Dubai. As a Spa Therapist, you will play a crucial role in providing exceptional spa treatments and ensuring our guests experience ultimate relaxation and rejuvenation.

• Perform a wide range of spa treatments, including massages, body wraps, facials, and aromatherapy, adhering to the highest standards of quality and hygiene
• Conduct thorough consultations with guests to understand their needs, preferences, and any health concerns
• Customize treatments to address specific guest requirements and ensure their comfort throughout the session
• Maintain a clean, organized, and welcoming environment in treatment rooms and spa areas
• Educate guests on post-treatment care and recommend appropriate products for home use
• Actively participate in retail sales by suggesting suitable spa products to guests
• Stay updated on the latest spa techniques and industry trends
• Collaborate with team members to ensure seamless spa operations and guest satisfaction
• Adhere to all safety protocols and maintain proper hygiene standards
• Manage appointment schedules efficiently to maximize productivity
• Provide detailed feedback and maintain accurate guest records for personalized future treatments

Qualifications

• Certification in spa therapy or related field
• Proven experience as a Spa Therapist in a luxury spa or resort setting
• Extensive knowledge of various spa treatments, techniques, and products
• Strong understanding of anatomy, physiology, and contraindications for spa treatments
• Excellent communication and interpersonal skills
• Ability to create a comfortable and relaxing environment for guests
• Compassionate and patient demeanor with a strong customer service orientation
• Physical stamina and dexterity to perform treatments throughout the day
• Exceptional attention to detail and commitment to cleanliness
• Proficiency in time management and multitasking
• Flexibility to work varying shifts, including weekends and holidays
• Fluency in English; knowledge of Arabic or other languages is a plus

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