Company DescriptionIt\'s always festival season at Hyde where the vibe, music, and company is just right. A hotel experience like no other, we deliver on atmosphere, live shows, global flavors, and more. Representing a bohemian spirit and sense of discovery, Hyde is more than a brand, it\'s a state of mind. Hyde is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collective of brands created by entrepreneurs and founders with purpose at their heart.THE HYDE DUBAIStep into a festival-inspired hotel at Hyde Dubai with a lively rooftop pool, four restaurants including the world-renowned Katsuya, and balconies to chill out on in every room. Let your free spirit discover connection at every corner with live music, common spaces that inspire, and rooftop views of the Burj Khalifa you can\'t get anywhere else. The PositionPerform facials (manicures and pedicures optional), as well as all body treatments such as massages, scrubs, wraps in a safe and professional manner to Guests. Provide uncompromising attention to Guest/Member service.JOB RESPONSIBILITIES\xc2\xb7 Perform all spa treatments on members and Guests using safe and professional techniques\xc2\xb7 Provide knowledgeable assistance to every guest recommending relevant retail spa products for their homecare\xc2\xb7 Inside the treatment room, provide the best recommendations according to every guest\'s condition, upselling the treatment whenever relevant\xc2\xb7 Perform spa treatments services in a safe, comfortable, and hygienic manner.\xc2\xb7 Perform nail services in a safe, comfortable, and hygienic manner (nail services required only if specified)\xc2\xb7 Maintain an ample inventory of all products necessary to perform all spa treatments including skin care products, cotton, bowls, towels, sheets, blankets, plastic bags, face cloths, all spa linen items, etc. Prepare kits as required.\xc2\xb7 Maintain a neat and orderly work area consistent with the high standards of the facility.\xc2\xb7 Assist in any and all ways in the Spa when not scheduled to perform treatments. This assistance is to include acting as Spa receptionist, (performing manicure/pedicure services - optional), selling and restocking professional retail Spa products, acting as Spa attendant maintaining spa/ fitness areas clean, tidy and stocked with necessary linen/ products\xc2\xb7 Constantly maintain up-to-date knowledge of the personal services performed and any revisions in the skin care products or procedures used.\xc2\xb7 Answer all questions related to services performed and products used.\xc2\xb7 Be on time for appointments and thoroughly review appointments after completing each service and shift.\xc2\xb7 Courteously interact and answer all facility-related questions with Members and Guests.\xc2\xb7 Assist in the co-ordination of spa treatments with other spa programs.\xc2\xb7 Ensure current trends in aesthetic industry are reviewed.\xc2\xb7 Serve as catalyst to promote spa services to Members and hotel Guests.\xc2\xb7 Maintain current professional licenses.\xc2\xb7 Report dysfunctional equipment to Spa & Recreation Manager.\xc2\xb7 Work with the Senior Therapist in the formulation of plans for projects.\xc2\xb7 Ensure individual is well versed in all aspects of the spa\'s operations, i.e. business telephone usage, guest relations, retail sales, spa services (massage, loofah, facial, etc.).\xc2\xb7 Assist in the operations of all spa departments as required:o Receptiono Sales and marketingADMINISTRATIVE DUTIES\xc2\xb7 Adherence to Standard Operating Procedures Manual.\xc2\xb7 Maintain Training logs\xc2\xb7 Maintain inventory of supplies for the operation of the treatment rooms.\xc2\xb7 Maintain accurate records as required by hotel and government regulations.\xc2\xb7 Attend daily briefings/ weekly-monthly meetingsHEALTH AND SAFETY\xc2\xb7 Follow and ensure that Colleagues follow all safety procedures and practices.\xc2\xb7 Adherence to departmental emergency procedures/safety manual.\xc2\xb7 Ensure all departments adhere to all safety practices of Hyde Hotel Dubai - Cinq Mondes Spa\xc2\xb7 Maintain equipment for aesthetics and personal equipment in safe and sanitary condition.FINANCIAL RESPONSIBILITIES\xc2\xb7 Maintain the facility in peak condition at all times while adhering to all aspects of the operations budget, including payroll.\xc2\xb7 Ensure efficient billing of service to Guests.COLLEAGUE RELATIONS\xc2\xb7 Ensure Spa department maintains a positive relationship with all departments in the spa and hotel.\xc2\xb7 Trained in all facility operations.\xc2\xb7 Have a complete understanding of and adhere to the spa\'s policy relating to safety.\xc2\xb7 Understand all spa departments training in pertinent emergency procedures and ensure that all departments.\xc2\xb7 Ensure Colleagues adhere to all spa standards as stated in the employee handbook.GUEST SERVICE\xc2\xb7 Ensure the facility is in peak condition at all times (operations and cleanliness).\xc2\xb7 Ensure Guest/member satisfaction at all times by ensuring that safety and service is always the spa\'s first priority.OTHER DUTIES\xc2\xb7 Ensure cross-trained in all spa departments.\xc2\xb7 Carry out any other duties and responsibilities as assigned.Qualifications\xc2\xb7 Massage/ Beauty Therapy school\xc2\xb7 Minimum of 2 year-experience as Spa therapist\xc2\xb7 Knowledge of main massage techniques/ facials and body treatments\' protocols\xc2\xb7 Good English knowledge\xc2\xb7 Safety oriented First Aid (optional)\xc2\xb7 CPR - Basic Rescuer (optional)

Accor