Job Description

### General Information





Country/Region
United Arab Emirates
Province/City
Abu Dhabi
Location
Rosewood Abu Dhabi
Department
Spa & Wellness
Job Type
Full-time Permanent
###





OVERVIEW/BASIC FUNCTION:



Provide all facial, salon, massage and body services offered by the Spa at Rosewood Abu Dhabi. Cultivating and maintaining a professional attitude at all times.



RESPONSIBILITIES:
• Maintain complete knowledge of and comply with all Rosewood Abu Dhabi departmental policies/service procedures/standards.
• Maintain complete knowledge of correct maintenance and use of equipment.
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
• Maintain knowledge of hours of operation, memberships, reservations, fees, treatments, products and merchandise as well as pertinent hotel information.
• Set up and organize workstation with designated supplies, forms and resource materials; report shortages to supervisor.
• Be familiar with all hotel/spa packages, promotions, prices and rates.
• Attend all scheduled meetings, classes and training sessions; knowledge required within the Spa must be passed on to co-workers.
• Prepare guest consultation. Be thoroughly familiar and able to recommend Spa products and treatments as well as know pertinent hotel information.
• Sell/promote merchandise.
• Complete required post- treatment documents.
• Responsible for stocking supplies needed for cabinets (sheets, towels, blankets, refill oils, creams, and all products used by therapists while performing their treatments).
• Fill out necessary commission report at the end of each day.
• Follow established standard guideline for massage/treatment procedures.
• All other duties as required.



QUALIFICATIONS:



• Experience: Minimum 2 years' in similar roles, massage experience in a luxury spa environment, preferably within a luxury hotel.
• Education: High school diploma. Diploma or degree in a related field. Esthetic Certification from the Cosmetology Association of BC. CPR certified.
• Language: Required to speak, read and write English. Additional language is an asset



### About Us





Located on Al Maryah Island at the core of Abu Dhabi's new Central Business District (CBD), Rosewood Abu Dhabi is a five-star luxury hotel inspired by the glistening Arabian Gulf, reflecting the history, architecture, and culture of Abu Dhabi. You will discover spacious guest rooms, fine dining, and world-class amenities married to stunning views.