Company Description

A luxury hospitality brand for modern travelers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the worlds most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

• To create the first positive impression to the guests by greeting them in a warm welcoming manner-by name addressed.
• To contribute to the high level of services in accordance with the companys standard as prescribed in Standard Operations Manual.
• To perform quality massage therapies and body treatments as prescribed in Standard Training Manual.
• To ensure that all equipment associated with service function at all time.
• To be able to answer all questions related to services and identify the benefit or advantage of treatments required to the guests.
• To assist with demonstrations and events as required.
• To participate in a new training and refreshing program as required.

Administration

• To update the Therapist Log Book.
• To complete all assignments stated by deadlines with the spa manager or supervisors guidelines.
• To respond to the change as indicated by the company.

Policy & Procedure

• To have a complete understanding of and adhere to the companys policy and procedures.
• To have a complete understanding of and adhere to the companys policy related to fire, hygiene, health and safety.
• To report for duty punctually and wear the correct uniform with the name badge at all times.
• To carry out the other duties as assigned by the management team.
• To establish good relationship and rapport with guests and colleagues.
• To ensure the cleanliness and hygiene in work areas.

Qualifications

• High School diploma
• Previous experience in same position for at least 1 year.
• Luxury hotel experience is a must
• Passion for excellent service
• Excellent team player and great communication skills

Additional Information

Relocate to remote area

Anantara