Company DescriptionA surprising, chic merging of Asian style with an Egyptian aesthetic, Raffles Dubai is a 5-star luxury hotel perfectly positioned in the heart of the city , delivering impeccable service and sophisticated style. SCOPE AND GENERAL PURPOSE OF POSITIONResponsible for the overall repair of all spa departments and ensuring maximum efficiency, safety and uncompromising attention to Guest/Member service.JOB RESPONSIBILITIES

• Maintain cleanliness and report deficiencies of any equipment.
• Assist in the operation of all spa departments as required.
• Maintain the facility in peak sanitary condition at all times.
• Maintain locker rooms in a tidy manner.
• Check, clean and stock lockers when needed.
• Maintain toiletries in locker room vanities.
• Maintain linen inventory to and from laundry on a scheduled basis.
• Direct Members/Guests to appointments and assist them in every way possible.
• Assist Members/Guests with use of sauna, steam, whirlpool etc.
• Ensure stocking of all spa amenities and toiletries.

ADMINISTRATIVE DUTIES

• Adherence to Standard Operating Procedures Manual.
• Maintain inventory of supplies for the operations of the spa facility.
• Maintain accurate records as required by hotel and government regulations.
• Attend weekly/monthly facility operations departmental communications meeting.

HEALTH AND SAFETY

• Follow and ensure that all Employees follow all safety procedures and practices.
• Adhere to facility operations departmental emergency procedures/safety manual.
• Ensure all departments adhere to all safety practices of Raffle Spas.

COLLEAGUE RELATIONS

• Ensure operations department maintains a positive relationship with all departments in the spa and hotel.
• Have a complete understanding of and adhere to the spa\'s policy relating to safety.
• Well versed in all spa operations (cross-trained).
• Ensure Colleagues adhere to all spa standards as stated in the employee handbook.

GUEST SERVICE

• Ensure the facility is in peak condition at all times (operations and cleanliness).
• Ensure Guest/Member satisfaction at all times by ensuring that safety and service is always the spa\'s first priority.

OTHER DUTIES

• Carry out any other duties and responsibilities as assigned.

QualificationsEDUCATION & EXPERIENCE

• Minimum 1 year experience in spa or hospitality industry.
• Safety oriented First Aid.
• CPR - Basic Rescuer.

Additional InformationRaffles Dubai Sheikh Rashid Road, Wafi121800 Dubai, United Arab Emirates

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