This function is to ensure exceptional Culinary Experiences in a highly empowered environment. Represent our brand throughout the Guest journey, to deliver a flawless culinary experience. Ensure that each guest becomes a happy fan of our restaurants by delighting them with consistent high-quality food. Responsibilities
Coaching and training on-the-job. Providing constructive feedback (on- and off-the-job). Analyzing operations and assigning resources accordingly. Conducting huddles during shifts to ensure seamless communication. Preventing complaints and ensuring adequate service recovery where needed. Pro-actively communicating with fellow Ambassadors, always with the guest's interests at heart. Putting Customer First. Driving for Results. Learning. Resilience. Desired Candidate Profile
WHAT YOU WILL NEED TO SUCCEED Genuine service personality, with high EQ. Minimum 4 years' experience in the Hospitality industry. Minimum 2 years' experience as a Culinary specialist in a Supervisory role / similar experience in a 5-star hospitality industry. Minimum of a high school diploma in Catering / College degree in Hotel Management or a related field. Oversee and ensure all operational tasks in F&B Production are conducted in line with the service standards and procedures. Employment Type
Full Time Company Industry
Hotels Hospitality Department / Functional Area
Chefs F&B Front Desk #J-18808-Ljbffr
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