Job Description

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An Exhilarating Opportunity



Are You Ready for a Daring Challenge with The World's Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining 'FIVE-Star' Hospitality and Setting the Gold Standard across the Industry.



Join the FIVE Tribe - and Get Ready to Make Waves.

The Candidate



A Driven Self-Starter, you have Excellent Communication, Leadership and Organisational Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse. A 'Can-Do!' Attitude Coupled with An Inherent Flair for Taking Ownership Makes You a Highly Motivated Go-Getter.



Your Outgoing and Approachable Nature enables you to Seamlessly Connect with other 'FIVERs' and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing short of Sensational. Joining our Food and Beverage Team as a Sommelier will Empower you to deliver Exceptional Experiences across our award-winning Lifestyle Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment that will take your Career to New Heights!

What We're Looking For



• A minimum of 3 years of Sommelier experience in a Luxury Hotel environment in the UAE.
• The ability to Recommend Appropriate Wine Pairings to complement the flavours of various Masterpieces on the Menu.
• Sophisticated Knowledge of wines, regions, grape varieties and wine-making techniques, taking every opportunity to educate both Guests and Fellow 'FIVERs'.
• Computer literacy, with a mastery of Word, Excel, and Outlook, while possessing an exceptional knowledge of Hotel PMS, specifically Opera.
• An energetic Conversationalist, engaging Guests with lively discussions.
• A strong understanding of Industry Regulations is beneficial.
• A Proactive Nature, coupled with a meticulous Eye for Detail, ensuring every aspect of the Operation is curated to perfection.
• Excellent communication and interpersonal skills, leveraging strong verbal and written skills to engage effectively with guests, FIVE Tribe Members, and stakeholders.
• Next-Level Organisational and Supervisory skills, effectively leading and inspiring the FIVE Tribe to New Heights.
• Creative solutions and takes ownership of all duties and tasks assigned, while ensuring an unparalleled Journey at FIVE.
• Exceptional skills in Improving Customer Satisfaction and Driving Profitability, showcasing a commitment to Industry-Leading Standards.
• 'FIVE-Styled' Visionary thinking by finding creative solutions, while taking Ownership for all duties and tasks assigned.
• Impeccable communication skills, both verbal and written, with fluency in English. Additional languages are a Plus.
• A hands-on attitude, fuelled by a 'Can-Do!' Spirit.

Key Responsibilities



• Prepares curated Mise-en-Place for each Beverage Service, showcasing premium, 'FIVE-Styled' selections.
• Supervises the Beverage Service with sensational Attention to Detail, ensuring a First-in-Class experience for every Guest.
• Collaborates with the Culinary Team to craft unforgettable Food and Wine Pairings for regular menu updates.
• Coordinates with esteemed Wine Purveyors to stay abreast of Wine Trends, resulting in an award-winning selection.
• Maintains an industry-leading Wine List, updating it regularly to exceed Guest expectations.
• Spearheads Special Projects to elevate FIVE's position as a boundary-breaking Market Leader in the Beverage Industry.
• Actively participates in daily and monthly Food and Beverage Meetings, Contributing to the disruptive 'Vibe at FIVE.'
• Conducts one-on-one Sommelier Meetings to set and monitor Bold Targets and Achievements.
• Creates an ambitious Budget Plan, meticulously recording and monitoring sales and costs records.
• Develops and delivers 'FIVE-Star' 'FIVER' Training Programmes, enhancing the FIVE Tribe's knowledge and expertise.
• Ensures Strict Compliance with all Licensing Laws, Setting the Gold Standard of Professionalism and Integrity.
• Regularly inspects the Quality of opened wine in all Food and Beverage Concepts, ensuring FIVE's sensational Reputation is always Upheld.
• Maintains and handles Beverage Service equipment with stunning Precision.
• Implements a visionary Stock Control System, ensuring the proper use, storage, and cleaning of all equipment.

The Team



'FIVERs' are Cultured yet Chic, Confident yet Self-Effacing, and Work Hard to Play even Harder. As a FIVE Tribe Member, you'll Personify the distinct 'Vibe at FIVE' and apply it to create Insta-Perfect Experiences for our Guests that keeps them Coming Back for More. If you Dream of being surrounded by Like-Minded Individuals who share your Passion for Delivering Unforgettable Moments that last a Lifetime - then Look No Further and Unleash your Next-Level Potential.

Sustainable Indulgence at FIVE



FIVE is a leader in Sustainable Luxury Living and Hospitality, with its UAE-based Destinations being the first and only Hotels in the UAE to obtain the International Renewable Energy Certificates (I-REC) for achieving 100% renewable electricity for 2022. The company's Science-Meets-Styled 'Sustainable Indulgence' Ethos has led to a completely LEED Platinum-certified operational hospitality portfolio. FIVE Palm Jumeirah and FIVE Jumeirah Village are also 3 Star SPIRE Rated Smart Buildings. FIVE Zurich, the only LEED Platinum hotel in Switzerland, achieved an impressive 84 Points under LEED v4's BD+C and ID+C rating system, making it one of just five hotels worldwide to receive Platinum Certification. FIVE illustrates its Commitment to making 'Sustainability without Compromise on Luxury Living' central to its Future Vision, with FIVE LUXE already on track to acquire LEED Platinum (BD+C). These Achievements highlight FIVE's Comprehensive and Committed Scope of Sustainability Strategy permeating Operations, Governance and Community.

An Equal Opportunity Employer



The FIVE Tribe represents over 70 nationalities across its over 1500 'FIVERs'. FIVE is Committed to Hiring a Diverse and Inclusive Workforce as an Equal-Opportunity Employer. Accordingly, FIVE does not discriminate based on disability, race, age, sex, gender, sexual orientation, ethnicity, religion or belief, nationality, marital status, or any other basis protected under national or local laws. Ranked 10th on the Great Workplaces in the UAE 2023 list of Large Organisations, the FIVE Tribe is more than a group of people working together - it is a Family bonded by common Values and Goals, Celebrating People, Culture and Diversity.







About FIVE Hotels and Resorts



FIVE Hotels and Resorts prides itself on being Disruptively Different and Daringly Unique. Our Growing Portfolio of Lavish Destinations are the epitome of Glamour and Experiential Luxury, and currently consists of FIVE Palm Jumeirah, FIVE Jumeirah Village, FIVE Zurich and FIVE LUXE. Joining our Exceptional FIVE Tribe means you are part of a team who Breaks Boundaries and offers Unbeatable Next-Level Experiences at FIVE's award-winning Hotels, Dining Concepts, and 360-Degree Immersive Nightlife Venues. As part of the Accomplished FIVE Tribe, you will be part of a group of High Achievers who Fearlessly Challenge Conventions on a Global Stage.



Find out more here: fivehotelsandresorts.com

Department Name


Food and Beverage Service
Industry


Hospitality
Work Experience


4-5 years
City


Dubai
State/Province


Dubayy (Dubai)
Country


United Arab Emirates
Zip/Postal Code


337-1500