Job Description

A global multinational software provider is now expanding its physical presence in the Middle East. Responsibilities:

Conduct advanced training on products via phone, web-based, and face-to-face meetings. Participate in prospecting efforts including calls, emails, and new business meetings. Prepare, present, and recap calls with client customers. Field incoming calls and emails, liaise with clients, and troubleshoot problems directly involving client contacts. Support team members in researching and analyzing key data related to growing the health of client accounts. Proactively analyze processes and bring forth ideas for continuous improvement. Research and explain the use of various tools to expand and engage the account. Work with team members to implement new tools and functionality on accounts to expand the use of the product. Minimum Requirements:

2-4 years of full-time work experience in a sales or customer success position within a technology or IT environment. Proficient computer skills in Microsoft Office applications. Excellent presentation skills. Desire to research and communicate with prospective clients. Solid analytical and problem-solving ability. Excellent customer service orientation. Desire to increase levels of leadership and job role responsibility. #J-18808-Ljbffr