Job Description

Social Media Executive



Shangri-La and Traders Hotels, Qaryat Al Beri, Abu Dhabi



We have a great opportunity for an experienced Social Media Executive in a supervisory role to join our Communications team. The successful applicant will build and execute social media strategies, generating and publishing daily content. Engaging followers with regular company updates and creates brand awareness to gain the audience attention.



What are we looking for?



Experience in Communications/Sales & Marketing in a luxury property.

Hardworking.

Understands the need for efficiency and organisation.

Completes tasks in a timely manner.

Lives and breathes the Shangri-La Values.



What will you do?



Ensuring the social media channels in use have regular, high quality and creative content output

Create content plans and strategy for social media handles including but not limited to Facebook, Instagram, Youtube, LinkedIn, amongst others

Schedule and deliver messages through an up-to-date content calendar

Manage social media analytics tools like Sprout Social, Social Bakers, etc.

Work with content creators, publishers, partners and agencies, to create content, execute and measure performance across social media channels

Work with social influencers and manage UGC content

Monitoring customer issues and liaise with customers to manage their queries

Creating engaging content for the target audience to drive sales, maintain an online presence and get the maximum value from various social media platforms

Analyse customer expectations according to past social media activity

Actively keep up to date with the latest social media trends to build timely, innovative and impactful content

Develop compelling social media campaigns to support marketing activities

Update social media content across all channels in a timely manner

Regularly post fresh, new content

Manage queries and messages, reply to guests, and engaging with audiences for community management



Shangri-La & Traders, Qaryat al Beri, Abu Dhabi



The hotel comprises 213 luxurious guestrooms and suites and 6 four-bedroom villas with private pools, all furnished to the highest standards in a modern Arabic style. To meet the needs of long-staying guests, the hotel offers 161 fully-furnished spacious serviced apartments ranging from studios to four-bedroom units. The hotel is located within the acclaimed Qaryat Al Beri complex, on a one-kilometre stretch of private beach overlooking the strait that separates Abu Dhabi Island from the mainland. The hotel is conveniently located next to a souk, offering a variety of shops under one roof. It is only a ten-minute drive from the city's international airport, five minutes from the golf course and the Convention Centre, and 15 minutes from the Corniche and the city centre.



Shangri-La and Traders Hotel, Qaryat al Beri, Abu Dhabi is an equal opportunity employer. We believe in hiring a diverse workforce and committed to non-discrimination on any protected basis, or any other basis covered under applicable law. We respect your privacy, and committed to protecting the privacy, confidentiality and security of the personal data you provide to us or that we collect about you when you use our website www.shangri-la.com/careers, or when you otherwise interact with us. We are aware of our responsibilities to protect your personal data, to keep it secure and to comply with applicable privacy and data protection laws. For the purposes of this Privacy Policy, "personal data" shall have the meaning as given to it by applicable privacy or data protection laws.