: Responsible for development, implementation and coordination of Personnel capabilities and competencies within the client Operations Division to deliver the desired results and enhance operational efficiency. Coaching and mentoring through knowledge transfer, implemented as on-the-job-training of Divisional/Departmental staff with emphasis on UAE National employees during and after their development period. Define, develop & deliver effective knowledge transfer and functional training programs. Prepare employee knowledge transfer plans, monitor and ensure effectiveness. Prepare periodic reports on the progress and provide feedback to Manager/Heads. Develop and prepare real work activities. Coordinate Coaching and Mentoring for identified staff with emphasis on UAE national employees in close liaison with functional Department Heads Perform the role of an Assessor, Verifier & Observer as and when required. Work in close coordination with Learning & Development personnel to ensure that the CAMS, CAS and Career Development KPIs are met where applicable and prepare the required periodic progress reports in accordance with the system requirement